What are the responsibilities and job description for the IT - Intern position at Regional Transportation Authority?
The Regional Transportation Authority (RTA), located in downtown Chicago, is currently accepting applications to fill the IT - Infrastructure Internship position. The RTA oversees financing, secures funding, and conducts transit planning for the Chicago Transit Authority (CTA), Metra, and Pace. The RTA manages these three Service Boards' five-year capital programs. Also, to help riders with disabilities and older adults across Cook, DuPage, Kane, Lake, McHenry, and Will counties, the agency issues Reduced Fare and Ride Free permits, assesses eligibility for ADA Paratransit service, and oversees specialized travel training.
This internship offers an excellent opportunity to gain hands-on experience in various aspects of Information Technology. Under the direction of the Infrastructure Supervisor, the Intern will be responsible for assisting with the work within the IT department to support the daily operations and assist with ongoing projects.
Responsibilities include but are not limited to :
- Assist in developing, testing, and debugging software applications.
- Provide technical support to users, troubleshoot and resolve technical issues.
- Help with the installation, configuration, and maintenance of network systems and devices.
- Assist in implementing cybersecurity measures, such as firewalls and antivirus software.
- Support database management tasks, including data entry, backup, and recovery.
- Document IT processes and procedures to ensure smooth operations.
- Observe and learn from experienced IT professionals.
- Complete other duties as assigned.
The ideal candidate is a talented and currently enrolled in undergraduate school with education and skills in Computer Science, Information Technology or a related field.
Other qualifications desired are basic knowledge of programming languages (e.g., Java, PowerShell, C ). Familiarity with network systems and cybersecurity principles. Strong problem-solving skills and attention to detail. Ability to collaborate and work well in a diverse team environment and across functions within the agency. Ability to make sound, independent decisions and manage multiple tasks. Strong communication skills.
The intern is expected to work up to 20 hours per week. Salary will be $16.00 per hour.
For more information about the RTA, visit our website at
Please submit a cover letter and resume to :
Regional Transportation Authority
Human Resources 24-INFRA
175 W. Jackson, Suite 1550
Chicago, IL 60604
To apply online : create an account by selecting "Apply" or "Login or Register."
An Equal Employment Opportunity / Affirmative Action Employer
Salary : $16