What are the responsibilities and job description for the Dispatcher/Customer Service (Part Time) position at Regional Transportation Program?
About Us
We are a non-profit para-transit agency that helps bring the general public and riders with personal mobility challenges to where they need to go, whether it's to a doctor's appointment, to the grocery store, or to school. We’re hiring locally because the work we do is very meaningful and the demand for our services continues to grow. Being a member of our team is a rewarding experience because every day you come to work you have the chance make a huge positive impact in someone’s day. This is the great opportunity that you’ve been looking for if you’ve been curious about working with an established non-profit, or if you’ve been craving doing something meaningful that gives back and helps the community.
This Job:
- Starts at $22.59
- Includes incredible benefits
- Part time, 3 days/week, likely Tuesday - Thursday
- Reports to the Dispatch Supervisor
Responsibilities:
- Observe all safety regulations and safety situations
- Take appointment information from riders
- Update system information, schedule rides
- Communicate with drivers over a two-way radio
- Respond to inbound calls from riders
Qualifications:
A successful dispatcher..
- ...is an A multitasker
- ...thrives in a fast-paced work environment
- ...is "customer solution" oriented.
- ...finds that challenges are fun to conquer
- ...can use a phone, radio and administrative software
- ...passes random drug screenings in accordance with DOT FTA requirements
Benefits:
- Earn paid sick and vacation time, paid holidays, paid weather days
- Vision and dental available
- 403(b) Retirement plan w/ company match
- Flexible Spending Account (FSA) for medical and dependent expenses
- Very Affordable Life insurance
- Employee Assistance Program
- Gym reimbursement
- Free parking
- Weekly paycheck
- Make an impact, love what you do, and join a new work family
Please note: This listing is to give you a general feel for the nature of the job. It is not a complete job description. A full job description is available upon request. RTP is an equal opportunity employer.
Job Type: Part-time
Pay: $22.59 per hour
Expected hours: 24 – 27 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $23