What are the responsibilities and job description for the Call Center Specialist position at Regional Warehouse and Logistics?
Customer Care Specialist will answer incoming calls in a professional manner and provide a fast, accurate and friendly experience for all customer inquiries. You will be responsible for handling all customers concerns and making sure the all customers’ needs are met. You will need to provide excellent service that will result in a one call resolution.
Qualifications
- Proficient in English with strong communication skills
- Experience in data entry and customer service roles
- Ability to handle phone calls with professionalism and courtesy
- Strong analytical skills for outbound calling and upselling tasks
Job Types: Full-time, Contract
Pay: $17.00 - $18.00 per hour
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Morning shift
Experience:
- Data entry: 1 year (Preferred)
- Customer service representative: 2 years (Preferred)
Work Location: On the road
Salary : $17 - $18
