What are the responsibilities and job description for the Technical Support Associate position at Regional Warehouse and Logistics?
- FE 4 Job Description:
- As a Field Engineer 4, you will work in a highly directed environment.
General Job Information:
- Candidate will be taking PC hardware break fix calls at various locations.
- Must have reliable transportation.
- Must be able to pass drug and background screening.
- Must be able to complete required product training.
Required Skills: DELL Desktop PC, Install/Support, Expert A Certification NOT REQUIRED, but PREFERRED!
- Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.
- You will also perform other non-troubleshooting duties.
- Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.
Job Type: Full-time
Pay: $24.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Desktop support: 2 years (Preferred)
- Troubleshoot: 2 years (Preferred)
License/Certification:
- CompTIA A (Preferred)
Work Location: On the road
Salary : $24
