What are the responsibilities and job description for the Client Coordinator position at Regional West Health Services?
Regional Care, Inc. (RCI) is one of the nation’s premier independent third-party insurance administrators based in Scottsbluff, Nebraska and is actively looking for an individual with strong customer service to join the team as a Client Coordinator.
Our mission is to continue to grow our business by offering unique products and delivering exemplary services to our clients and broker partners while managing health care costs effectively.
To serve this mission, the Client Coordinator will act as a liaison between clients, insurance brokers, and internal departments to assist with successful onboarding and maintenance of client data in our proprietary software.
As an RCI Client Coordinator, you will:
- Obtain and analyze product and plan structure, rates and initial data specifications
- Manage the collections of critical client configuration details for a broad range of insurance categories and products
- Work closely with the Technology team to ensure client satisfaction and improve systems features, functionality and performance
You may be a good fit if you have:
- Two years of experience in business development, customer service/support or sales development
- Excellent written communication skills
- Curiosity and a willingness to learn
If this sounds like you, we’d love to connect!
