Systems Administrator I/II/Engineer/Architect

MDU Resources Group, Inc. MDU Resources Group, Inc. is seeking a Systems Administrator to join our Enterprise Identity and Applications Support team. This individual needs to be highly motivated with a strong work ethic and ability to work in a collaborative team environment. The ideal candidate will possess direct experience with multiple technologies supported by our team such as Active Directory, DNS, DHCP, Microsoft Exchange, M365 Exchange Online, ADCS PKI, & Citrix.

All MDU Resources employees are responsible for placing safety as their #1 priority in day to day work routines for themselves and others.

Systems Administrator I: ($62,130 - $77,660)

• Requires knowledge of systems administration, programming, and networking at a level normally acquired through the completion of a four-year degree in computer science, information technology (IT) or related field; and
• Two years’ experience providing technical support for the hardware, operating system software, security systems and file structures for an IT infrastructure

Systems Administrator II: ($71,460 - $89,330)

• Requires knowledge of systems administration, programming, and networking at a level normally acquired through the completion of a four-year degree in computer science, information technology (IT) or related field; and
• Four years’ experience providing technical support for the hardware, operating system software, security systems and file structures for an IT infrastructure

Systems Engineer: ($94,460 - $118,080)

• Requires knowledge of systems administration, programming, and networking at a level normally acquired through the completion of a four-year degree in computer science, information technology (IT) or related field; and
• Six years’ experience providing technical support for the hardware, operating system software, security systems and file structures for an IT infrastructure

Enterprise Systems Architect: ($114,580 - $143,220)

• Requires knowledge of systems administration, programming, and networking at a level normally acquired through the completion of a four-year degree in Computer Information Systems or a related field; and
• Seven years' Information Technology experience with proven record of increasing work responsibility, effective analysis and project management.

• Experience designing, supporting, and troubleshooting Microsoft Active Directory technologies such as AD, GPO, DNS, DHCP, Entra ID, AAD Connect, Duo MFA, Microsoft Authenticator, Conditional Access policies, SSO, PIM.
• Knowledge of Citrix technologies to include XenApp and StoreFront.
• Direct experience delivering Azure Single Sign-On integrations.
• In-depth understanding of Exchange Online, including hybrid configurations, mail transport rules, and eDiscovery.
• Proven experience with mail security technologies including DMARC, DKIM, and SPF.
• Experience developing and enforcing policies and procedures for Teams, SharePoint, and Exchange governance and security.
• Experience supporting PKI and certificate management.
• Strong PowerShell scripting skills for automating tasks across Teams, SharePoint, and Exchange.

• Must take all measures necessary to protect networks, devices, programs and data from cyber-attack, damage or unauthorized access.
• This position is located in Boise, ID or Bismarck, ND but may consider a remote work location in the United States where MDU Resources is authorized to do business.
• Must be legally authorized to work in the United States, no sponsorships considered.
• May be required to maintain a valid driver's license.
• If the need for unescorted access to security sensitive business locations and/or systems (i.e. Electric EMS system), must submit to periodic background checks.

• Administration of applications managed by Enterprise Identity and Applications team.
• Assist with the adoption of Microsoft 365 services and security features as appropriate for our business.
• Support Microsoft 365 and service strategy, assess impact and plan for roadmap changes and upgrades accordingly.
• Design, manage, and troubleshoot all aspects of Entra ID (Azure AD) including setup of enterprise applications, SSO, App Registrations, Conditional Access policies.
• Manage and support Enterprise email services including Exchange Online, Exchange Hybrid, SMTP Relay, Mail Hygiene, and filtering, SPF/DMARC/DKIM, Transport Rules, and eDiscovery.
• Support Microsoft Active Directory including DNS, DHCP, GPO, and ADCS PKI environment.
• Maintain accurate records of all maintenance work and or installations performed on Enterprise systems.
• Provide Level 2 support for application-related issues and incidents including on-call support as part of a scheduled rotation with other team members.
• Performs other tasks and special projects as assigned. 

Deadline to Apply:  January 30, 2025