What are the responsibilities and job description for the Patient Access Representative II position at REHAB Hospital of the Pacific?
Position Title: Patient Access Representative II
FLSA Status: Non-Exempt
Reports To: Director Patient Financial Services
POSITION SUMMARY:
Patient Access Representative II prepares for patient’s registration prior to arrival and efficiently registers inpatient patients on arrival. Responsibilities include collecting patient details, preparing admission, scheduling appointments and discharge documentation, explaining policies and procedures, and handling patient queries, concerns, and complaints. Performs administrative tasks with high efficiency and always maintains a positive and professional demeanor.
Starting Wage: $18.70/hour.
The posted wage is the current starting wage for this position. Actual wage is dependent on the applicant's relevant experience and qualifications for this position. The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors.
JOB SPECIFICATIONS:
REQUIRED QUALIFICATIONS
Education:
- Associate’s Degree in Medical Office Administration, Health Administration and/or Health Information or in lieu of the Associate’s Degree, a High School Degree with two (2) years of clerical experience working in an office or hospital setting.
Skills/Experience:
- Computer and typing skills
- Two (2) years of customer service experience
- Demonstrates proficient verbal and written communication skills in English
PREFERRED QUALIFICATIONS
Education:
- Associate degree or higher
Skills/Experience:
- Three (3) years experience working in a medical office or hospital setting.
- Experience or education in medical terminology and insurance plans.
Salary : $19
