What are the responsibilities and job description for the Community Relations Manager position at Rehab Without Walls® Neuro Rehabilitation?
Do you have a passion for establishing partnerships and strategies in achieving organizational excellence? Our Business Development & Sales teams focus on developing strategic solutions to align and grow the business. Continue reading for information regarding this position and apply today.
Start your journey with Rehab Without Walls in Michigan, as a Community Relations Manager!
Job Description:
- Performs business development initiatives, including calling on potential new key accounts in the healthcare field
- Sustains a record of high achievement in business development and renewed business evidenced by quarterly and annual growth of new referrals
- Speaks directly with new and existing healthcare clients to explain features and benefits of services offered based on the client’s needs
- Develops/implements accounts specific marketing approaches for each referral source. Observes/documents sales trends and competitors' activities and evaluates market conditions
- Identifies/prioritizes high dollar/volume accounts and with the Executive Director and Director of Business Development, prepares annual sales/marketing plans. Implements approved plans and evaluates/updates as indicated on a monthly basis
- Visits/contacts potential clients including hospitals, payers, families and physicians to promote programs organizes/coordinates local, specialized marketing events, in conjunction with Executive Director on a monthly basis, designed to educate consumers about programs
- Attends pertinent industry trade shows/conferences to promote Company services. Prepares literature/flyers to target specific customer groups as needed
- Provides timely updates to the company database with account contacts and ensures pre-established criteria for frequency of contacts not met
- Inputs/tracks account information and marketing activity and complete weekly/monthly/quarterly reports in specified format. Keeps abreast of industry trends/competitive activity and updates information as needed
- Completes payer pipeline and account information projects as required
- Collaborates with operational and clinical team members to ensure the very best outcomes for all patients
- Participates in weekly sales team calls and bi-weekly coaching calls as directed by Director of Business Development
- Participates in special projects and performs other duties as assigned by Director of Business Development
Qualifications:
- Minimum of five years of brand-development experience, five years of sales and profit building in a management position, and a proven, successful sales track record
- Neuro rehabilitation licensed clinicians (Physical, Occupational, Speech, Recreational Therapist, Social Worker) considered in lieu of brand development and sales experience
- Experience in Rehab Services, health/home care, human services, pharmacy and/or other medical outside sales preferred
- Effective communication skills, professionalism, and customer focus are essential for success in this role
- Must have executive-level knowledge of business development and strategic planning
- Must be self-motivated and able to think out of the box
- Ability to travel regularly and/or intermittently as the position demands
Join our team in Michigan as a Community Relations Manager:
- Position will support: Michigan Home & Community Neuro Rehabilitation Program & Dixie Lodge
- Healthcare sales experience highly preferred
- Workers Comp Knowledge a plus
- Current network within the local healthcare market preferred
- Business growth, brand awareness & referral/admissions within the Michigan market preferred
Start your journey with Rehab Without Walls and apply today!
