What are the responsibilities and job description for the Concierge position at Rehabilitation Center of Winter Park?
Job Title: Concierge
Facility: Bedrock Rehabilitation and Nursing Center at Winter Park
Location: Maitland, Florida
Shift: Full Time, 11:00 AM β 7:00 PM
Pay Rate: $16 per hour
Job Description:
At Bedrock Rehabilitation and Nursing Center at Winter Park, we are seeking a dedicated and compassionate Concierge to provide exceptional service to our residents. The goal of this role is to offer companionship, emotional support, and facilitate communication between residents and staff, ensuring their needs are met in a timely and dignified manner.
Key responsibilities include:
Providing emotional support and companionship to residents
Acting as a liaison between residents and various departments to ensure needs are met
Assisting staff with non-nursing duties such as obtaining ice, adjusting pillows, reading mail, and answering questions
Ensuring new admissions feel welcome and supported throughout their transition
Following up with residents throughout their stay and coordinating with departments for continued well-being
Walking all facility floors daily to ensure the overall well-being of residents and staff
Assisting the admissions department in obtaining signed admission agreements
Requirements:
Must possess exceptional customer service skills
Must be able to read, write, speak, and understand English
Ability to make independent decisions when necessary
Willingness to seek out and implement new methods and practices
Ability to read and interpret financial records and reports
Proficiency with computer systems, system applications, and office equipment
Benefits:
Generous Paid Time Off (PTO)
Medical/Dental Benefits
Company Perks
Employee Recognition Programs
Team-like Atmosphere
1 Personal Floating Holiday
If you're a compassionate, service-oriented individual ready to make a meaningful impact in a healthcare setting, we encourage you to apply for the Concierge position at Bedrock Rehabilitation and Nursing Center at Winter Park. Join our team and help us create a supportive and welcoming environment for our residents.
We look forward to meeting you!
Salary : $16