What are the responsibilities and job description for the Administrative Assistant position at Rehau, Incorporated?
Overview
We’re here today because one man pursued his idea for doing something different. He built a manufacturing company that engineers progress with polymer-based solutions to enhance lives. Founded in REHAU, Germany, the independent, family-owned company has 21,500 employees in more than 190 locations around the globe.
Dare to do something different, every day.
We make and move real things, clearing a way to secure forever customers. We want to nurture your individual spirit, spark curiosity, and ignite the passion within you. When you are inspired, we all benefit.
Each day is unique; jump in and carve your own path. As a global work family of doers, we collaborate, celebrate each other’s victories, and encourage honest feedback to be true to our customers, our teammates and ourselves.
Take the lead, get your hands dirty and make something better today.
REHAU Incorporated, a leading international polymer manufacturer, is seeking a highly motivated Administrative Assistant at our Grand Rapids, MI location. This hybrid role supports our Furniture Division that provides innovative surface solutions for high-end kitchens and unique components for the office furniture industry.
Responsibilities
Job responsibilities for the Administrative Assistant include:
- Experience monitoring and managing multiple mailboxes related to sales and sales support including order entry and other duties to respond quickly to our customers needs.
- All new account set up in SAP.
- Customer portal registration, lead creation in Salesforce, and forward requests to other distributor for processing.
- Order portal registrations- initial setup / tag to distributors/ email triggers for import.
- All clerical duties relevant to office: ordering supplies, inbound and outbound mail and packages.
- Answer all inbound phone calls to assist customers or transfer to appropriate sales coordinator or AR.
- Support Marketplace customers/orders and process cc payments.
- Take over processing of AP invoices as far as coding and working with the AP team.
- Support sample requests as needed.
- Required support as needed for other team members.
Qualifications
Requirements:
- Associate degree in related field preferred.
- 2-5 years’ experience as Office support or administrative assistant.
- Proficiency in MS Office suite (Word, Excel, PowerPoint) required.
- Excellent written and verbal communication skills.
- Service oriented and service driven.
- Strong time management and project management skills.
- Works independently, as well as in a team environment.
- SAP or Salesforce.com experience a plus.
