What are the responsibilities and job description for the Optometric Assistant / Patient Liaison. position at Rehoboth Vision Care?
Job Overview:
We are seeking a dedicated and compassionate Optometric Assistant to join our healthcare team. The Patient Care Coordinator will play a crucial role in ensuring the smooth operation of our medical office and providing exceptional administrative support to our patients and healthcare professionals.
Duties:
- Aid in ocular pretesting and special testing.
- Greet and check-in patients, ensuring a warm and welcoming environment
- Schedule appointments and manage the appointment calendar efficiently
- Answer phone calls, respond to inquiries, and provide accurate information to patients
- Maintain patient records, ensuring accuracy and confidentiality
- Verify insurance coverage and process necessary paperwork
- Coordinate referrals to specialists and follow-up with patients as needed
- Assist with medical billing and coding tasks
- Collaborate with healthcare professionals to ensure efficient patient care coordination
- Provide excellent customer service, addressing patient concerns or complaints in a timely manner
Skills:
- Proficient in medical terminology and understanding of medical office procedures
- Strong organizational skills with the ability to multitask effectively
- Excellent communication skills, both verbal and written
- Attention to detail and accuracy in maintaining patient records
- Ability to work well in a team environment and collaborate with healthcare professionals
- Proficient in using office software applications (e.g., Microsoft Office Suite)
- Previous experience in a medical or optometry office setting is preferred
This is a 18-20 hour a week position with room to grow offering competitive compensation. We also provide opportunities for professional growth and development within our organization.
If you are passionate about providing exceptional patient care and possess the necessary skills, we encourage you to apply for the position.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 18 – 21 per week
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Healthcare: 1 year (Preferred)
Ability to Commute:
- Rehoboth, MA 02769 (Required)
Work Location: In person
Salary : $18 - $20