What are the responsibilities and job description for the MHE Technician position at Rehrig Pacific Company?
Job Description
Job Description
Purpose of Role
The purpose of this role is to execute and ensure the maintenance, inventory, quality, and logistical work necessary to fulfill orders at Rehrig Pacific’s Rock Hill / Charlottes site. These duties primarily ensure equipment is ready to ship to customers but may not be limited to this. This individual will facilitate inventory, track order progress, and use discretion and judgment to identify efficiency opportunities as they inspect equipment to ensure it meets quality standards, configure equipment per customer requirements, and complete needed repairs. Attention to detail and a drive for improving our processes and willingness to learn and execute a wide variety of work are key to success in this role. This role may also require work performed in the field as deemed necessary.
Areas of Accountabilities
Living Our Values
Embrace Rehrig’s Mission, Values, and Vision. Identify opportunities to apply Values to decision-making and interactions with others.
Shipping and Customer Delivery
Exercise independent discretion to identify and execute activities necessary to fulfill customer orders.
Facilitate information surrounding orders progress.
Assist in the accurate collections of all relevant model and order data throughout the process, including, but not limited to, serial #, PDI, and BOL tracking.
Update order tracking logs after equipment shipments to customers. Attend and collaborate effectively during Scheduling meetings to ensure customer orders are delivered on time.
Purchasing and Inventory
Work to ensure the accurate receipt, inventory and shipment of product.
Work to make efficient use of all space in a manner consistent with 5S practices.
Complete part audits and compare part numbers to spec sheet and shipping documents.
Quality Assurance & continuous Improvement
Leverage advanced understanding of lift equipment to execute a PDI process that ensures good quality arrives at our customer’s site.
Capture quality issues and communicate with supply chain leaders and where needed collaborate on corrective action and root cause remedy.
Update quality logs and scorecards to ensure issues are resolved.
Inspect products to ensure and confirm correct assembly.
Safety
Follow all applicable industry standards and regulations to ensure your work in a safe manner and help ensure co-workers are doing the same. Participate in safety training and apply what is learned to make the environment and work practices safe. Cooperate with your manager to make (2) trips to Atlanta Plant to attend Safety trainings provided by Atlanta Safety Leadership.
Knowledge, Skills, and Experience
2 years of work experience in a mechanical related field
Must have working knowledge of electrical and hydraulic schematics.
Strong technical aptitude of mechanical and electrical systems.
Must possess excellent communication skills (Written and Verbal).
Experience with JDE or another ERP system is a plus.
Able to work independently and autonomously in a fast-moving environment.
Able to frequently move supplies and equipment weighing up to 50 lbs. throughout the facility.
Able to bend and work on equipment at ground level
Able to frequently move about inside and outside the facility to access supplies and equipment.
Must be able to travel by road or airplane – 10% of the time
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