What are the responsibilities and job description for the Divisional Vice President, Global Logistics and Transportation Operations position at REI?
Overview
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
This position contributes to REI’s success by leading all aspects of global logistics operations, focused on enabling revenue growth, margin improvement, and differentiated customer experiences. This is the senior leader accountable for developing and deploying transportation and logistics strategy along with change management and organizational adoption to make it stick. This DVP will develop the logistics strategy ahead of the curve to align with future distribution network expansion, and future innovation in multi-channel commercial models. They will lead logistics and transportation operations for the Co-op, ensuring seamless movement of goods from suppliers to distribution centers (DCs), stores, and customers. This role demands strategic oversight of domestic and international logistics including multiple deconsolidation and consolidation points, inter-DC transfers, and direct-to-customer deliveries, optimizing efficiency and ensuring high service levels across all channels.
Facilitating the movement of millions of parcels annually through the supply chain, this role is focused on driving exceptional service, operational scalability and efficiency to support business growth. It emphasizes optimizing resources and implementing innovative strategies that enable sustainable expansion while maintaining alignment with financial objectives and operational benchmarks. Continuous process improvement leadership will be focused on Retail Stores and DTC service improvements including meeting or exceeding lead-time performance benchmarks and service level agreements (SLA). This leader leads the transformation of processes to mirror those of the best ‘big box’ companies while focusing on customer outcomes that provide a competitively differentiated specialty retailer experience.
Leading the Trade Compliance group is a key component of accountability ensuring management of the growing complexity involved with international sourcing, assuring fair labor practices in accordance with REI’s social impact goals, and maximized financial benefit from FTZ status.
This role will partner with other senior leaders in the Supply to develop true end-to-end solutions and collaborates with leaders in Finance, Retail, Digital, Marketing, and IT to represent Distribution Operations in cross-divisional business solutions. This leader co-owns the creation and deployment of the Global Logistics IT roadmap in partnership with the IT, Supply Chain, and Distribution Operations Leadership.
This DVP will be a role model and act in accordance with REI’s mission and ‘The Co-op Way’ values.
Responsibilities And Qualifications
Leading the Way
- As a member of the Leadership Forum, develops a deep understanding of, effectively communicates and broadly supports execution of company strategies and priorities.
- Translates company strategies into actionable divisional plans and executes successful delivery.
- Works cross-divisionally to drive execution of specific divisional and company strategies, initiatives and projects.
- Strengthens retail staff’s access and connection to leadership through annual store visits and district conference calls; drives engagement and builds trust in REI’s leaders.
- Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.
- Supports the implementation of company programs, procedures, methods and practices to promote REI key messages.
- Challenges and inspires employees to achieve business results.
- Ensures employees adhere to legal and operational compliance requirements.
- Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions.
- Conducts and ensures the completion of performance reviews.
- Provides coaching, direction and leadership support to employees in order to achieve department, company and customer results.
- Establishes and maintains visibility within the department.
- Advance team dedication to customer first, change management, and continuous improvement.
- Monitors operational statistics, reports trends, variances and issues, and takes appropriate action.
Your Planning & Navigating Requirements
Create and deploy strategic plans for all Logistics operations as an integral component of the supply chain to drive value for the Co-op and excellence in the customer experience.
Oversee inbound and outbound parcel logistics, transportation networks, and 3PL providers to ensure timely and cost-effective delivery.
Provide subject matter expertise on carrier contracts including common terms, cargo insurance, and Statements of Work.
Ensure shipments comply with customs regulations, tariffs, trade laws, and safety standards.
Develop and implement diverse parcel delivery and customer choice initiatives.
Cultivate and maintain strong relationships with senior leaders of key vendors to leverage service and pricing advantages.
Experience
Closing
At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
Pay Transparency
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including : your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.
Pay Range
220,000 - 275,000
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