What are the responsibilities and job description for the Site Manager - Car Wash Operations position at Reign Car Wash?
Reign Car Wash believes creating the ultimate car wash experience begins by first creating an awesome place to work. We live it, we breathe it. Everyday. We’re not just cleaning cars through the most jaw-dropping, amazing car washes ever built; we’re making a positive impact on our guests’ everyday lives. We are a values-based, mission-driven team who wants to change the world by showing our guests they matter. We are not just a car wash company, we are a family.
Reign Team Members greet every guest with a smile and a warm welcome as we prepare them for the incredible Reign Experience and the few moments of bliss they are sure to feel on their trip through our wash tunnel. We always have fun and we come to work full of energy and positivity. If this sounds like you, join our team!
The Car Wash Manager will be responsible for managing the day-to-day operations of a Reign Car Wash site to include delivering an exceptional guest experience, operational excellence, and creating a team environment that promotes engagement and living the Company values. The Car Wash Manager will be entrusted to oversee a team of 6-14 Car Wash Team members and ensuring the daily car wash operation runs efficiently while maintaining high standards to the overall appearance and cleanliness of the car wash facility and property.
Responsibilities:
- Serve as a proactive leader of the site, evaluating opportunities and implementing company concepts as appropriate; manage daily car wash operations while demonstrating exceptional leadership attributes to include, building and maintaining trust within the Car Wash team by setting clear and measurable goals, holding self and team accountable, and communicating frequently and effectively.
- Provide daily coaching, training, and development of leaders and team members to create a talent pipeline for future internal promotions.
- Ensure personnel processes (hiring, training, team member evaluations, team member discipline and termination actions) are handled in a timely manner, and in accordance with company policies.
- Drive memberships by ensuring a superior guest experience, encouraging guest loyalty, and exceeding Company expectations; Responsible for local marketing initiatives to drive sales and guest traffic into the site.
- Effective P&L management through monitoring of chemicals, utilities, and other expenditures; Achieve operational excellence, develop performance goals aligned with the Company’s Operational objectives, deliver on financial goals (sales/expenses to budget, net profit), monitor inventory levels, controllable expenses, and gross profit margins to achieve maximum profitability.
- Maintain the overall appearance and cleanliness of the car wash by performing and delegating the cleaning of facility, equipment room, exterior grounds, and vacuum area; Ensures all equipment (Payment stations, wash equipment, vacuums) is kept operational.
- Review quality control, safety programs, and ensure other guidelines are in place to provide a safe working environment for all team members.
- Handle guest complaints, team member conflicts, and daily operational opportunities in a timely manner with patience, dignity, respect, and a positive attitude.
Job Types: Full-time, Part-time
Pay: $25.00 - $34.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Work Location: In person
Salary : $25 - $34