Car Cleaner Supervisor Morrisville, NC

Application Deadline: 25 April 2025

Department: Operations - Field(OPS001)

Location: R217-10_5489 Josh Birmingham Parkway

Compensation: $21.00 / hour

Description

Position: Car Cleaner Supervisor
Location: Morrisville, NC
Shift: Shifts will vary but will include evenings and weekends
Pay rate: $21/hour

The Car Cleaner Supervisor ensures that our team delivers service exceeding our customer/client's expectations. This position is responsible for responding quickly to customers' requests and providing caring interactions with all guests at their assigned locations. The Car Cleaner Supervisor works closely with fellow team members, the Operations Manager, the Assistant General Manager, and the General Manager to ensure that quality and safety standards are always met and adhere to state and local laws. This is an outdoor combination role, where you may be at our Quick Turn Around (QTA) location cleaning rental vehicles or at our off-site outside facility cleaning rental vehicles.


Key Responsibilities

• Clean, sanitize and prepare vehicle interior per client standard operating procedures.


• Wash, clean, and dry the vehicle exterior per client standard operating procedures.


• Check vehicle exterior, windshield, and windows for damage report damage per standard operating procedures


• Check tire condition, pressure, and tread depth and convey reportable findings per standard operating procedures.


• Check for customer items and place any found items in lost and found.


• Verify registration is in the vehicle, current, and matches the vehicle license plate.


• Check fluid levels and report any low levels/vehicle service lights to fleet maintenance.


• Inspect the vehicle for any safety concerns; report any warning lights and/or safety concerns per standard operating procedures.


• Quality inspects/audits the cleanliness of the VSA's production and signs off on the final inspection on the quality assurance hang tag.


• Responsible for ensuring staffing levels are adequate to meet the target vehicle movements per hour. Prioritizing needs of the preferred and ready lines for the current shift, while also preparing for the next shift.


• Be proactive, working three hours in advance of upcoming ABG (automobile business group) movements to ensure smooth operations and optimal efficiency, for VSA's goal.


• Ensures quality control hang tag is signed off on and visible for the public/final inspection.


• Move the vehicle out of the processing area as necessary.


• Maintain a clean and orderly work area and report on any unsafe conditions.


• Escalate any equipment or supply concerns VSA Lead to mitigate operational impacts.


• Responsible for wearing proper personal protection equipment (PPE) and ensuring cleaning, detailing, washing, and sanitization supplies are available.


• Organize, clean, and maintain car seat inventory.


• Records any workplace incidents with management/claims reporting portals


• Ensures all staff are in approved company uniform.


• Ensure that the vehicle keys are visible in predesignated areas.


• Signing In/Out credentials daily, and all staff returned their badges.


• Manage staff break periods on shift.


• Ensures all staff comply with all mandatory corporate or site-specific training


• Coordinates with the QTA and off-site teams to manage ABG vehicle demands.


• May transport staff/rental vehicles to and from other rental car facilities


• Provide training, coaching, and accountability to VSAs as necessary.


• Effectively communicate via radio, e-mail, and any applicable operations applications used between Republic and Avis Budget Group


• Help maintain the overall site appearance, including general cleaning the interiors and exteriors of work areas, break areas, and office spaces.


• Maintaining proper uniform attire and cleanliness


• Assist customers when needed.


• Additional responsibilities may change with or without notice.

Skills, Knowledge and Expertise

• High School diploma or equivalent


• Experience with Microsoft Teams and Excel


• 1 year of supervisory experience.


• Team Leader skills


• Excellent customer service and communication skills are necessary


• Must be energetic and able to walk at a fast-paced and stand for 8 hours a day


• Experience driving a manual transmission is a plus


• Must tolerate harsh weather conditions: excessive heat, cold, and inclement weather.

Benefits

Join our team and enjoy an outstanding benefits package, including:

(Full Time Only)


Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.


Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.

Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.

401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.



(Part Time)


401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.


United States - California applicants only:The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.