Client Account Assistant Manager

Job Description

Job Description

Description

Client Account Assistant Manager is responsible for managing administrative tasks related to accounts or clients. The primary goal is to offer daily assistance to Operations Manager and Territory Managers. Furthermore, they act as the primary internal liaison for assigned projects, overseeing daily operations.

Location : 5489 Josh Birmingham Pkwy

Charlotte, NC 28214

Key Responsibilities

• Serve as a key point of client contact to ensure the delivery of high-quality customer service for an assigned account(s); evaluate service quality and initiate corrective action.
• Maintain control over bookkeeping functions to include preparation and review of information posted to subsidiary ledgers as needed.
• Coordinate and manage payment and billing details of external service providers, contractors, and vendors.
• Support staffing operations for the account by aligning schedules with client requirements.
• Oversee, coordinate, and spearhead recruitment, selection, orientation, training development and retention efforts of high caliber staff; administer driving training.
• Create daily reports for management and team members.
• Maintain and submit payroll records and other associate and business information.
• Ensure employees comply with applicable laws, regulations, policies, and procedures.
• Perform tasks and duties as required for an assigned account, including authorizing expenditures (I.e equipment, supplies, and vehicles) and maintaining inventory.
• Overseeing office clerical tasks.

Skills, Knowledge and Expertise

Benefits

Full Time Only)

Generous Paid Time Off : Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.

Comprehensive Health Plans : Access top-notch Medical, Dental, and Vision coverage for you and your family.

Life and Disability Insurance : Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.

401(k) Plan : Benefit from a generous employer match with immediate vesting to help you save for retirement.

Employee Assistance Program : Access behavioral Health Care to assist with personal needs for you and your family members.

Parental and Caregiver Leave : Enjoy time off to support your growing family or care for loved ones.