What are the responsibilities and job description for the Event Attendant Convention Center and Tacoma position at Reimagined Parking?
Description
Position: Event Attendant
Location: Tacoma Convention Center Parking and Other Sites
Pay: $21.00 per Hour
Shift: Subject to Events but opportunity to work other hours to ensure at least 30 hours per week.
As Event Parking Attendant, you will play a vital role in ensuring a seamless and positive experience for customers using parking facilities during events. Your primary responsibilities will include assisting customers with payment, managing challenging customer interactions, and facilitating the parking process. Your commitment to exceptional service will guide your actions as you address customer concerns within the established site policies. You will engage with customers during entry and exit procedures, and process parking fees. Additionally, you will contribute to operational efficiency being a point of contact for customers.
Key Responsibilities
- Excellent customer service skills.
- Act as a front line employee which is considered an extremely important function of this position.
- Assist customers with the overall in/out process of parking
- Must be willing to work extended, irregular and flexible hours as related to the event schedule, including working evenings, weekends and holidays as required.
- Control all lot revenues and record keeping as it relates to work performed
- Interacts face to face with our customers
- Must ensure that the site at which the individual is working is kept clean, neat, and free of any obstacles in accordance with the requirements of that site
- Control of all tools and equipment required to perform his/her duties
- Must be organized
- Identify and report parking equipment deficiencies and safety concerns to direct supervisor
- Other duties assigned
- Responsible for maintaining and operating equipment belonging to Republic Parking NW, Reimagined Parking, or the Property manager during their shift
- Make suggestions and recommendations relating to the way various jobs are performed
- Consults with his/her supervisor or manager regarding items of relevance to the parking operation
- Revenue control sheets as mandated by management or the property manager for both automated and non-automated locations must be balanced
- In problem situations, in order to achieve a resolution through his dealings, with the customers and his/her supervisors or manager
- Uniforms with company logo or crest must be worn when on duty in a neat and well groomed manner. Appearance is representative of the company
- Ability to work outside in any weather conditions, sometimes without shelter.
Skills, Knowledge and Expertise
- Strong command of the English language. Be friendly, even-tempered, cooperative, able to work independently and be able to communicate effectively
- High School Diploma or GED required
- Customer Service Experience preferred.
- Parking related Experience appreciated, but not required
About Reimagined Parking
The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.
Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
United States - California applicants only:
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.
Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.
Salary : $21
