Exit Gate Attendant Honolulu Airport

Application Deadline: 3 January 2025

Department: Operations - Field(OPS001)

Location: R83-500_300 Rodgers Blvd

Compensation: $18.00 / hour

Description

Republic Parking part of the Reimagined Parking family of brands.
Position: Exit Gate Attendant
Location: Honolulu Airport
Address: 300 Rodgers Blvd, Honolulu, HI 96819
Open Shifts:
Shift 1: Sunday/Monday - 5am-1pm and Tuesday/Wednesday- 9am-5:30pm
Shift 2: Saturday to Wednesday - 1pm-9pm
Shift 3: Thursday/Friday - 1pm-9pm and Saturday to Monday - 5pm-1am

Pay Rate: $18/hour

A sign on bonus of $250 is offered to anyone hired for the Car Cleaner position. It will be paid out after you have worked 4 full pay periods. To be eligible, you must still be employed by Republic Parking and be in good standing with the company. The payout is based on various factors including but not limited to individual performance and job attendance.

The Lot Attendant performs a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client's expectations. Depending on the needs of the location the Lot Attendant is responsible for greeting guests, issuing tickets, collecting payment, completing car counts, and ensuring facility cleanliness. The Lot Attendant works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.

Key Responsibilities

• Customer Service, Greet and direct all customers through exit process with Aloha


• Security, Ensure only valid Avis Budget customers are exiting gate with ABG vehicles – no non customers, employees or outsource labor shuttlers


• Using Hand Held, Verify Customer Drivers License and Car Number ensuring customer is a valid customer and is exiting in the correct vehicle


• Using Hand Held, Exchange customer into correct vehicle if there is a discrepancy


• Complete manual exit gate log as necessary


• Assist customers with the QR code exit gate scanning procedures


• Operate gate arm system per process


• Operate handheld radio for assistance


• Act as traffic controller to direct incoming guests to available parking spaces


• Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces


• Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies


• Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked


• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the facility or Operations Manager


• Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or Shift Lead as necessary


• Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead


• Communicate professionally at all times with guests, client, and teammates.


• Additional related responsibilities as assigned

Skills, Knowledge and Expertise

• At least 18 years of age


• Previous customer service experience, preferred


• Excellent customer service and communication skills


• Ability to verbally communicate with guests

Benefits

Join our team and enjoy an outstanding benefits package, including:


(Full Time Only)

Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.

Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.

Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.

401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.


(Part Time)

401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.


United States - California applicants only:The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.