What are the responsibilities and job description for the Overnight Attendant Supervisor for Portland Garages position at Reimagined Parking?
Description
Position : Overnight Attendant Supervisor
Location : Portland, OR
Pay : $19.50 an hour
Shift : Thursday, Friday, Saturday, Sunday (9pm- 7 : 30am)
Four 10-hour shifts
The Overnight Ambassador is responsible for monitoring and overseeing multiple parking locations in Portland, ensuring smooth operations while delivering exceptional customer service. This role involves assisting customers with entry and exit transactions, maintaining parking equipment, and ensuring cleanliness and safety standards are met. The Overnight Ambassador will also provide detailed reports at the end of their shift regarding any issues encountered.
Key Responsibilities
- Monitor and oversee multiple parking locations during overnight shifts.
Provide customer service by assisting with entry / exit transactions.
Maintain parking equipment in operating condition and troubleshoot malfunctions.
Work closely with team members and management to meet cleanliness and safety standards.
Greet arriving and departing guests in a friendly manner.
Direct incoming guests to available parking spaces as a traffic controller.
Perform vehicle counts to prevent overfilling of parking spaces.
Issue violation warnings to tenants and visitors for policy violations.
Control traffic at entrances and exits and assist guests in locating their vehicles.
Assist in maintenance and repair of parking equipment as directed.
Report accidents, incidents, or safety concerns immediately to management.
Communicate professionally with guests, clients, and teammates.
Oversee the upkeep of the garage and report hazards to superiors.
Keep Emergency phone on you and answer quickly while on shift.
Charge the company vehicle every time you are done using it to ensure the next person has a vehicle available.
Skills, Knowledge and Expertise
Valid driver's license required.
Excellent customer service and communication skills.
Ability to verbally communicate effectively with guests.
Previous customer service experience preferred.
Benefits
Join our team and enjoy an outstanding benefits package, including :
Full Time Only)
Generous Paid Time Off : Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
Comprehensive Health Plans : Access top-notch Medical, Dental, and Vision coverage for you and your family.
Life and Disability Insurance : Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
401(k) Plan : Benefit from a generous employer match with immediate vesting to help you save for retirement.
Employee Assistance Program : Access behavioral Health Care to assist with personal needs for you and your family members.
Parental and Caregiver Leave : Enjoy time off to support your growing family or care for loved ones.
United States - California applicants only : The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is / are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.Find out more about the Los Angeles County Fair Chance Ordinance at https : / / opportunity.lacounty.gov / wp-content / uploads / 2024 / 03 / FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage : https : / / calcivilrights.ca.gov / fair-chance-act / .
United States - California applicants only :
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is / are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.
Find out more about the Los Angeles County Fair Chance Ordinance at https : / / opportunity.lacounty.gov / wp-content / uploads / 2024 / 03 / FCO-FAQ-Final-Updated-with-Recommendations.pdf . Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage : https : / / calcivilrights.ca.gov / fair-chance-act / .
The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.
Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination / class status protected by state / provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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