Parking Garage Ambassador Truist Plaza ( Mon - Fri )

Application Deadline: 5 March 2025

Department: Operations - Field(OPS001)

Location: L21043100_303 PEACHTREE CENTER AVE

Compensation: $14.00 - $16.00 / hour

Description

Position: Parking Garage Ambassador
Location: Truist Plaza
Address: 303 Peachtree Center Ave.
Shifts: Second Shift (12 PM-8 PM) Weekdays, additional weekend hours if available.
Pay rate: $14.00 - $16.00/hour

The Parking Garage Ambassador greets and creates a welcoming atmosphere for our customers and clients. They perform a variety of tasks to ensure a smooth operation of the parking facility while delivering service that exceeds our customer/client's expectations. Depending on the location's needs, the Parking Garage Ambassador provides customer service, including helping customers with entry/exit transactions, maintaining parking equipment in operating condition with receipt paper and free of jams, and troubleshooting and malfunctioning parking equipment. The Garage Ambassador works closely with fellow team members, the Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.

Key Responsibilities

• Must be flexible to work Saturday or Sunday, Holidays, and special events.


• Greet arriving and departing guests in a friendly and courteous manner.


• Act as a traffic controller to direct incoming guests to available parking spaces.


• Perform vehicle counts on location throughout the shift to ensure the garage does not overfill available spaces.


• Perform daily patrols and issue violation warnings to tenants and visitors who violate garage policies.


• Control traffic at entrances and exits as needed; assist guests who have forgotten where they parked.


• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Garage Manager or Operations.


• Use respectful communication to assist guests with their questions, problems, and concerns, and relay information to the Shift-Lead/Operations Manager.


• Immediately report any accidents, incidents, or safety concerns to the Operations Manager or Shift Lead.


• Always communicate professionally with guests, clients, and teammates.


• Employees must be able to perform essential functions of the position with or without reasonable accommodations.


• Basic knowledge of the parking system to add, cancel, or reset key cards.


• Oversee upkeep of the garage – look for large debris, lights out, or anything that can be a hazard. Please report immediately to supervisors to inform the client.

Skills, Knowledge and Expertise

• At least 18 years of age


• Excellent customer service and communication skills


• Ability to verbally communicate with guests


• Previous customer service experience, preferred

Benefits

• Comprehensive Medical, Dental, and Vision Plans.


• Life and Disability Insurance


• 401K Plan with Generous Employer Match and Immediate Vesting


• Generous Paid Time Off (PTO)

United States - California applicants only:The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.