Parking Operations Assistant Manager

Application Deadline: 6 January 2025

Department: Operations - Management(OPS002)

Location: I72-15_12301 ROOSEVELT AVE

Compensation: $62,400 / year

Description

The Assistant Manager ensures the safe and efficient parking operations, while delivering service that exceeds our customer/client's expectations. The Assistant Manager is responsible for assisting the Operations Manager in allaspects of operating the parking facility including: staff management, revenue control, safety, and client relations.

Key Responsibilities

• Assist in the supervision of location staff including: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards


• Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees


• Act as a point of contact to client tor Property Manager, attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship


• Monitor maintenance of the facility and associated premises to ensures that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion


• Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness


• Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required


• Fill in to provide coverage for front line positions, as needed


• Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests


• Immediately respond to reports of accidents, incidents or safety concerns


• Communicate professionally at all times with guests, client, and teammates

Skills, Knowledge and Expertise

• At least 18 years of age


• High School Diploma or GED equivalent.


• Excellent written and oral communication skills


• Proficient in Microsoft Office Suite (Word, Excel, Outlook)


• Previous supervisory experience


• Previous experience in parking industry, preferred

Benefits

Join our team and enjoy an outstanding benefits package, including:

• 
  Annual Discretionary Incentive plan: Designed to align pay with performance.


• 
  Generous Paid Time Off: Enjoy 20 days of paid time off, plus 8 paid holidays, so you can rest and recharge.


• 
  Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.


• 
  Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.


• 
  401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.


• 
  Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.


• 
  Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones

United States - California applicants only:The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.