Lead IT Business Analyst

You desire impactful work.

You’re RGA ready

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 500 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

Under limited supervision, serves as liaison between users and IT teams to analyze business and functional requirements and establish data requirements and processes related to severity scores and underwriting rules. Assists in evaluation of business requests to determine requirements, feasibility, and recommend business solutions. Trains users on system functionality and supports them during all phases of implementation.

PRINCIPAL DUTIES

• Researches, reviews and documents existing processes, procedures and functions for enhancement, accuracy, and redevelopment.
• Assists in evaluation of business requests to determine feasibility; researches and identifies options.
• Prepares documentation for project-related business requirements that are accurate and well-structured to be utilized by technical and business audience.
• Participates in multiple project tasks and client relationships simultaneously, appropriately balancing priorities and deliverables.
• Participates in the training of all levels of resources.
• Facilitates communication between members of the project team on project issues and expectations.
• Provides user manual documentation. Coordinates user testing activities.
• Reviews project designs and test results. Responds to questions from business and IT teams.
• Assists in performing task automation and implements process improvements; recommends enhancements that result in increased quality and service.
• Review, analyze, and verify production problems working with the business users to understand priorities and scheduling.
  
  

EDUCATION

Required

• Bachelor’s Degree in Arts/Sciences (BA/BS) or equivalent related experience
  
  

EXPERIENCE

Required

• 5 years of IT-related experience, such as Business Analysis, Quality Assurance, etc. General knowledge of broad business practices
  
  

Required

SKILLS AND ABILITIES

• Basic Word; Intermediate SQL/Query and Excel skills
• Intermediate oral and written communication skills. Intermediate ability to liaise with individuals across a wide variety of operational, functional and technical disciplines.
• Basic persuasion and negotiating skills
• Intermediate investigative, analytical and problem-solving skills. Intermediate data analysis skills.
• Intermediate ability to manage multiple tasks and/or projects simultaneously, including the ability to handle changing priorities and deliverables.
• Ability to quickly adapt to new methods, work under tight deadlines and stressful situations
• Knowledge of industry practices, trends and applications and the ability to communicate this knowledge to clients and apply it to meeting clients’ needs.
• Ability to work well within a team environment and participate in department projects. Ability to foster a teamwork and customer service focused environment
• Ability to work online, either at home or remote
• Insurance industry knowledge
  
  

Preferred

• 5 years IT-related experience, such as Business Analysis, Quality Assurance, etc.
  
  

What You Can Expect From RGA

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
• Join the bright and creative minds of RGA, and experience vast, endless career potential.
  
  

Compensation Range

$104,350.00 - $155,350.00 Annual

Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.

RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.