What are the responsibilities and job description for the Merchandising Coordinator position at Reis-Nichols Jewelers?
JOB TITLE:
Merchandising Coordinator
DEPARTMENT:
Merchandising – North
REPORTS TO:
Director of Merchandising
LOCATION:
Indianapolis
FLSA:
Hourly / Non-exempt
DATE REVISED:
08-2023
JOB SUMMARY:
The Merchandising Coordinator position supports the organization by processing inventory, placing special orders, taking physical inventory, tagging inventory, typing appraisals, etc. The successful candidate will demonstrate the ability to concentrate on the task at hand, perform accurately, and meet the productivity goals of the department.
Various activities and tasks are performed in this department, and daily responsibilities may shift from time to time as requested by the Director of Merchandising. The ability to work with other members of the department as a functioning team is critical.
Because of the high volume of expensive merchandise flowing through this department, the Merchandising Coordinator must always demonstrate a high degree of honesty and trustworthiness.
KEY FUNCTIONS AND RESPONSIBILITIES:
- Special Order Diamonds / Gemstones: Assists Gem Lab Manager and Sales Associates in fulfilling customer inventory requests. Works with the Sales team to do what is necessary to get the sale while protecting RN interests & margins.
- Receive and Process Inventory: Quality check merchandise received against purchase orders. Process inventory receipts, and print and attach the necessary inventory tags. Receive trade-in items and returns, check quality to make sure the merchandise is up to company standards, establish pricing from appropriate personnel, and prepare items for sale on the showroom floor.
- Consigned Inventory: Maintain documents for consigned inventory, report sales and request invoices, follow up, reconcile and communicate with vendors. Return consigned items as needed.
- Purchase orders: Enter purchase orders into system, monitor order status and report delays to the Director of Merchandising. Place orders at the direction of the Buyers or Director of Merchandising.
- Special orders: Place, enter, monitor, update, and price special orders in a timely manner. Receive, process and prepare special orders for Guest Services to process. Notify Director of Merchandising when discrepancies occur.
- Vendor Communication: Request quotes from vendors and monitor vendor pricing to identify discrepancies. Correspond with vendors on overdue purchase orders. Work with vendors on repairs and returns.
- Physical Inventory Counts: Prepare for, perform, and reconcile physical inventory counts according to the corporate schedule and in an accurate and timely manner.
- Appraisals: Prepare appraisals accurately and on a timely basis for signature by a company gemologist. Research any that need updating.
- Backup: Serve as a backup and additional support for other Merchandising personnel. While the above functions may be divided and assigned to various individuals, all employees in the Merchandising department may be called upon to perform any or all of these activities at any given time.
- Other duties as assigned.
NECESSARY SKILLS, KNOWLEDGE AND BEHAVIORS:
- Ability to work well in a team environment, have a positive attitude, and excellent customer service skills.
- Attention to detail and strong accuracy.
- Ability to gather information, interpret information, and make informed decisions.
- Good organizational skills and ability to multi-task with a high level of efficiency.
- Excellent time management and attention to deadlines.
- Ability to work well with both employees and outside contacts, such as vendors.
- Demonstration of trustworthiness.
- Proficient computer skills, particularly in Office Products.
REQUIREMENTS:
- High school diploma
- Applicants must be currently authorized to work' in the United States on a full-time basis.
PHYSICAL DEMANDS:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, phones, photocopiers, filing cabinets and fax machines. Typical work hours are Monday thru Friday 8:30-5:00. Weekends & longer work hours will be expected during peak times.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Position may also involve sitting for extended periods of time, climbing stairs, and standing for extended periods of time.
ABOUT REIS-NICHOLS JEWELERS:
Reis-Nichols Jewelers is a high end, luxury retailer and is one of the nation’s largest and most respected privately held retail jewelers in the country. Our rich history in the jewelry industry dates back to 1919. We are a family-owned business who values their employees and embodies our cultural motto - Work Hard, Have Fun, and Take Care of Each Other. Reis-Nichols is a trusted leader in luxury relationships, focused on life’s celebrations, empowering our people to create meaningful “Wow” moments & to provide legendary service. As a recipient of the Best Places to Work in Indiana for 3 consecutive years, 2021, 2022, and 2023, we strive to provide a dynamic environment in which employees can thrive and grow.
In addition to being a destination for the perfect engagement ring, Reis-Nichols designs and manufactures one-of-a-kind jewelry and has professional watchmakers in their certified watch repair facilities. Reis-Nichols is also an authorized retailer to many internationally known luxury brands such as Rolex, David Yurman, Cartier, Roberto Coin, Mikimoto, JB Star, Cartier, Breitling and Tag Heuer, to name but a few.
With two locations in the greater Indianapolis region, we are the area’s premier jeweler with a focus on providing personalized service. Our free-standing flagship store exceeds 11,000 square feet and is located on the north side in the luxury retail shopping district of Indianapolis. The Greenwood location is the destination for south-side clientele and is located just south of Greenwood Park Mall.
Reis-Nichols offers the following competitive benefits to employees who meet the necessary eligibility requirements:
- Medical/Dental/Vision Insurance
- 401K
- Disability Insurance
- Health Saving Account w/wellness incentive
- Paid time off and holidays
- Employee Purchase discounts
- Life insurance
- Employee Assistance Program (EAP)
- Maternity and Paternity paid leave
