Part-Time Receptionist

Job Description Summary:

PART-TIME POSITION FOR 2 DAYS A WEEK, Week one Tuesday and Wednesday, Week two Friday and Saturday

A Rejuvenate receptionist projects a welcoming first impression to all our clients by greeting and attending to them in a courteous and professional manner.

Job Duties:

·        Open the clinic, clean, sanitize waiting area and reception desk.

·        Assess day-of schedule, call clients if necessary

·        Prepare new client files, making sure online forms are completed and uploaded

·        Pull existing client files for Ketamine treatments

·        Enter Health History Questionnaire, Treatment Record, and Treatment Orders in EMR

·        Cheerfully greet and check in clients, answer phones calls, take messages and/or forward calls

·        Notify Infusionist when client is ready

·        Answer or direct questions to the appropriate individual

·        Schedule appointments by phone and in person

·        Know the range of services offered, advise clients/recommend treatments

·        Basic faxing, filling, mailing, and receiving packages

·        Process client payments

·        Maintain email messages, call leads, manage cash drawer

·        Know and follow the company’s policies and procedures

·        Clean, sanitize waiting area and reception desk at end of workday

·        Other duties as assigned

Required Qualifications:

• Microsoft Office, Adobe, with willingness to learn more
• Fluency in the English language with excellent oral and written communication skills
• Necessary skills and experience to organize the front office and keep it running smoothly day to day
• Knowledge of HIPAA and patient confidentiality

·        Work comfortably with all staff and clients

• Organized approach to assignments
• Congenial personality
• Problem solving skills
• Reliable transportation and/or commute

Basic Qualifications

• Basic knowledge of computer operating systems. Microsoft Word, Outlook and Excel
• Solid written and verbal communication skills
• Excellent customer service skills both on the phone and in person

Preferred Qualifications & Interests (PQIs)

• High school Diploma or GED
• Microsoft Office: 1yr
• Customer Service: 1yr

Compensation

·        $17 per hour

·        Generous tips

Salary : $17