What are the responsibilities and job description for the Customer Service Representative - Baltimore, MD position at Reladyne?
Customer Service Representative
About the Company: RelaDyne, Inc. is the established leader in lubricant sales, distribution, equipment reliability services, and value-added services. Our Baltimore, MD location is currently looking for a motivated Customer Service Representative with a strong work ethic.
Benefits - Customer Service Representative
- Free Employee Only Health Insurance
- Competitive Benefits Package
- 401(k) with Company Match
- Paid Time Off
- Monday - Friday, Day Shift
Responsibilities - Customer Service Representative
- Deal Directly with customers either by telephone or email
- Perform general clerical duties to include but not limited to: copying, faxing, mailing and filing
- Processing daily invoicing duties, communicating with internal and external customers.
- Coordinate and communicate customer orders/questions/requests with operations and sales teams.
- Handle and resolve customer complaints
- Process orders, forms, applications and request
- Maintain customer databases
- Communicate and coordinate with internal departments
- Provide feedback on the efficiency of the customer service process
- Prepare correspondence and presentations
Requirements - Customer Service Representative
- Minimum of 2 years customer service experience required
If you are an experienced, safe worker, apply today! Excellent opportunity!
Know Your Rights: Workplace Discrimination is Illegal - (click for more information)
Equal Opportunity Employer/Disability/Veterans
RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us.
