Territory Sales Representative - Bilingual Preferred

Job Title : Territory Sales Representative Bilingual PreferredFree Health Insurance optionCompetitive Benefits Package401(k) with Company MatchPaid Time OffCompensation : Base Salary & 6 Months Commission GuaranteedPlus Uncapped CommissionJob Objective : To establish and maintain long-term customer relationships by servicing assigned accounts and providing outstanding customer service. To reinforce sales management practices to enhance all levels of sales and profit within the branch.Essential Duties and Responsibilities : In addition to the essential job functions described below, all associates will perform duties as requested by management. Assigned responsibilities and duties may vary based upon location size and operation.Customer RelationsThe role involves servicing, maintaining, and expanding the share of wallet within the PCMO (Passenger Car Motor Oil) accounts. By actively engaging with clients, the focus is on building strong relationships and understanding their needs to effectively promote and sell passenger car motor oil. This proactive approach aims to increase sales and enhance customer satisfaction, ultimately driving growth in the market.

• Meet or exceed sales and profit goals established in consultation with branch management
• Develop and maintain relationships with assigned customers to include key accounts
• Present new products to customers
• Ensure follow up with customers on orders and inquiries
• Maintain and update customer pricingLeadership
• Ensure customer satisfaction
• Promote company capabilities to customers
• Promote Marketing promotions and programs to customers
• Develop and maintain vendor relations
• Explain company policies and procedures (warranty information, collections policy, return goods policy, etc.)
• Address and resolve customer complaints in a timely basis
• Involved in training other associates and acting as a mentor
• Assist in development of Annual Strategic Planner to include the sales budget for customer list
• Monitor sales trends and product performance results
• Coach inside sales associates on account planning to grow accounts and serve the customer more effectively
• Continually enhance sales skills in order to promote a professional imageLeadership
• Ensure customer satisfaction
• Promote company capabilities to customers
• Promote Marketing promotions and programs to customers
• Develop and maintain vendor relations
• Explain company policies and procedures (warranty information, collections policy, return goods policy, etc.)
• Address and resolve customer complaints in a timely basis
• Involved in training other associates and acting as a mentor
• Assist in development of Annual Strategic Planner to include the sales budget for customer list
• Monitor sales trends and product performance results
• Coach inside sales associates on account planning to grow accounts and serve the customer more effectively
• Continually enhance sales skills in order to promote a professional image
• Review trial balance with Credit Manager monthly
• Maintain a clean and organized company car
• Represent the company in a professional manner at all times ensuring quality customerservice
• Abide by all policies, rules, and regulations of the company including all applicable safety rules, regulations and procedures
• Support corporate programs, goals, and initiatives of the company
• Work overtime as needed
• Possess and maintain an unrestricted, valid driver's license.
• Perform the essential duties and responsibilities listed in this job description in a manner that would not endanger the health or safety of the employee, other employees, customers, or members of the publicKnowledge, Skills, and Abilities :
• Customer service skills
• Sales skills
• Capable of analyzing issues and developing solutions
• Ability to be creative and innovative
• Communication skills (oral and written)
• Interpersonal skills
• Judgement and decision-making ability
• Listening skills
• Organization and time management skills
• Product knowledge
• Vendor knowledge
• Understand how to interpret reports analysis, channel products, and customersPerformance Measurements :
• Sales and gross profit
• Accounts in 90 days column
• Credits written in timely manner as indicated in Outside Sales Compensation Plan
• Customer feedback
• Number of new accounts activated
• Sales of strategic products
• Inventory management
• Order management accuracy
• Development and ongoing measurement of sales compared to sales budgetRequirements : 3 years of experience in a sales role preferred Spanish bilingual candidates strongly preferredKnow Your Rights : Workplace Discrimination is Illegal - (click for more information)Equal Opportunity Employer / Disability / VeteransRelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us.