What are the responsibilities and job description for the Host/Hostess position at Relais & Châteaux?
Company Description
The Emeril Group exists to create life-enriching experiences centered around food and hospitality.
Opened in 1990, Emeril’s is Chef Emeril Lagasse’s acclaimed flagship restaurant located
in the Warehouse District of New Orleans. Helmed by Chef E.J. Lagasse, the menu is built
on a refined and elegant approach to Louisiana cooking, rooted in Chef Emeril’s signature bold flavors.
Job Description
At Emeril’s Restaurant we are devoted to our customers and our employees. Yes, we have high standards and want employees with an enthusiastic sense of hospitality and eagerness to learn and improve every day. But at the same time, we hold ourselves to the same high standards in creating an atmosphere that promotes and encourages our people to be the best they can be.
The host/hostess at Emeril’s will perform duties during service to include greeting guests, escorting them to their tables and assisting other service staff to ensure an excellent dining experience for all. Candidates for this position should have:
• A professional, friendly and enthusiastic phone presence and ability to interact with guests with a positive impact.
• Bright and pleasant personality with a passion for hospitality
• Ability to handle reservations and special requests over the phone
• Experience working with reservation software
• Great customer recognition skills
• Comfortable with navigating around a luxury dining room and interacting with clientele from New Orleans and around the world.
• Flexible availability, including evenings, holidays and weekends.
Additional Information
All your information will be kept confidential according to EEO guidelines.
