Membership Coordinator

Company Description

Napa Valley is admired the world over for a lifestyle grounded in agriculture, viticulture, cuisine and the art of hospitality.  The mild climate and natural beauty of our region make it a desirable place to be all year round.  Each season brings new opportunities to plant, grow and reap a harvest, whether grapes, produce or flowers.  No matter the season, the bounty harvested from our vineyards, orchards and gardens is cause of celebration, preferably in the form of a meal with family, friends, and guests that will become friends. 

 Inviting, understated, and elegant,
our 36 suites and rooms offer guests an immersion in the Napa Valley lifestyle.

Set amid the trees of the Meadowood estate, our accommodations are elegantly furnished for privacy, relaxation, and repose both in and out of doors. Each lodging uniquely combines the wine country’s distinctive blend of rustic and refined materials with an acute sensitivity to the nuances of comfort and the sophisticated ease of visual simplicity.

Job Description

Through our Membership Program, Meadowood Napa Valley will provide enhanced recognition and referral program building on our 50-year legacy of strong and impactful relationships, cultivating frequent and loyal patrons who choose to call Meadowood Napa Valley their club and their home, as well as their center for wine and cultural enrichment in Napa Valley. The Membership Coordinator will be the main point of contact for members’ daily needs and inquiries. By extending gracious, personalized support and an expert level of care and coordination, the Membership Coordinator will improve members’ connection and engagement with the club and foster an environment where they feel perennially welcome in our home. This position will strike a balance between time in the office and “on-the-floor”, acting as a dynamic representative for the membership department and resource to members throughout the property.

The starting hourly rate for this position is $26.00 - $32.00 pr./hr. This is the rate Meadowood Napa Valley reasonably expects to pay. Final compensation will depend on factors such as experience, education, and other job-related qualifications.

Qualifications

• 3-4 years Private club/Hospitality/Service experience with at least 2 years of administrative or office experience
• Bachelors, Associates Degree, or advanced writing experience (preferred)
• Experience with Customer Relationship Management and Property Management systems (preferred)
• Proficiency with Excel/Sheets, Word/Docs, Microsoft Teams, Outlook, and/or comparable systems
• Hotel Operating Systems – i.e. V1 or Opera (preferred)
• Valid Driver’s License

Additional Information

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to be inside and outdoors; must be able to participate in moderate to fast-paced mobility for periods of up to (2) hours in length and shifts of up to 8 hours in length. Able to talk and/or hear.

All your information will be kept confidential according to EEO guidelines.