What are the responsibilities and job description for the PM Guest Service Agent position at Relais & Châteaux?
Company Description
About us
Perfectly nestled in Lexington, Massachusetts, just 15 miles outside Boston, the Inn at Hastings Park provides unrivaled hospitality and exceptional culinary experiences. The Boston area’s only Relais & Châteaux property, the Inn features 22 stylishly luxurious accommodations, including a lovingly preserved guest house and barn that merge Lexington’s historic heritage and architecture with a contemporary American chic design.
An immersive food and wine destination unlike any other in New England, the Inn provides a delicious respite for those in-the-know, from a transformed seasonal menu at upscale Town Meeting Bistro, to the exclusive Culinary Garden. Inn owner Trisha Pérez Kennealy also shares her passion for teaching in her role as Culinary Educator, offering indoor and outdoor cooking classes for hotel and day guests alike.
Job Description
FIXED FULL-TIME SCHEDULE WITH WITH MONDAYS AND TUESDAYS OFF!
The Guest Service Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Being not only a host but an ambassador to our property during the evening hours.
Qualifications
- Hospitality experience preferred but not required
- High school diploma
- Customer service 1 year minimum
Additional Information
- Hourly salary monthly profit share distribution summing anywhere between $1-$3 dollars more per hour!
- Medical, vision and dental insurance
- 401K
- Discounts at other Relais and Chateaux properties around the world
