Assistant Community Manager

Are you looking for an opportunity to grow your leadership skills through training and development? Are you looking to find more than just a job – rather a career filled with purpose? Do you want to make an impactful difference by providing affordable housing to those that need it most?

If so, we are looking for you to join our team as an Assistant Community Manager at our affordable housing comunity located in Anna, IL!

WHY YOU’LL LOVE IT HERE

• Lots of paid time off (19 days!) – we value your life outside of work.
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs
• Mental health resources, such as counseling, are available to our team members
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more!

WHAT YOU’LL BE DOING AS AN ASSISTANT COMMUNITY MANAGER

• Support our properties and teams in a critical way by representing us to residents, employees, and agency partners.
• Assist in leading day-to-day property operations and ensure financial targets and compliance standards are met.
• Support our leasing team; conduct leasing and move-in activities for each property as needed.
• Manage our re-certification process, ensuring on-time, and accurate completion.
• Conduct unit inspections to ensure compliance with applicable program standards.
• Utilize the property management system to oversee all resident transactions.
• Issue and deliver resident notices as needed – e.g., late payments, returned checks, etc.
• Collect rents and oversee building staff as manager-on-duty

POSITION REQUIREMENTS / QUALIFICATIONS:

• Minimum of 2 years of property management experience, preferably in affordable housing.
• Familiarity with affordable housing programs (e.g., Project-Based Section 8, LIHTC) and compliance requirements.
• Experience with RealPage, OneSite, and JD Edwards (or similar property management software).
• Excellent communication and interpersonal skills, with a commitment to providing exceptional customer service.
• A proactive, problem-solving mindset with a passion for creating great living experiences.
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.

COMPENSATION:

• $42,00-$44,000 per year
• Annual Performance Bonus