What are the responsibilities and job description for the Resident Services Specialist position at Related?
Responsibilities:
WHAT YOU’LL BE DOING AS A RESIDENT SERVICES COORDINATOR
#RMC
At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you’re encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, employee engagement, and investing in leadership development to continuously improve the employee experience.
WHY YOU’LL LOVE IT HERE
- Lots of paid time off (19 days!) – we value your life outside of work.
- Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
- Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
- Mental health resources, such as counseling, are available to our team members.
- Fertility benefits – such as surrogacy, adoption assistance and more!
- Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
- Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available.
WHAT YOU’LL BE DOING AS A RESIDENT SERVICES COORDINATOR
- Establish relationships with service organizations in your community and connect them to resident needs
- Provide assistance and advisement to residents on available services that promote wellness and self-reliance.
- Monitor delivery of resident services to ensure they are appropriate and timely.
- Establish relationships with and provide reporting to service providers as needed.
- Assist residents in creating informal support networks among themselves with family and friends.
- Coordinate educational events for resident benefit and engagement, as appropriate.
- Create volunteer support programs with service organizations in the community.
COMPENSATION
- $19.00 - $21.00 / hour
- plus an annual bonus
WHO WE ARE LOOKING FOR
- You have at least a year experience in service management, including organizing, problem-solving, and advocacy.
- You are committed to exceed expectations of those around you by providing exceptional service
- You bring determination each day – embracing constructive criticism and pushing to get better
- You believe in teamwork – that we are better, together
- You are trustworthy and reliable to do the right thing – no matter what
- You welcome everyone and know the best ideas are born through diversity of thought and perspective
#RMC
#MktResiServices
Overview:
Related Management Company (RMC) is the leading innovator in managing real estate as an owner/operator. There is strength in numbers – RMC operates hundreds of properties in 22 states and Washington, D.C., providing our employees with unparalleled growth opportunities. Our portfolio includes affordable, workforce, market-rate, and luxury housing. We are passionate about exceeding quality expectations in every single asset class. As a subsidiary of Related Companies, we’ve been at the forefront of sustainability too, with most of our new developments pursuing LEED Silver certification or higher.
At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you’re encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, employee engagement, and investing in leadership development to continuously improve the employee experience.
Related is an Equal Opportunity Employer
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Salary : $19 - $21
