Sprinkler Service Technician

Fire Sprinkler Service Technician Level

Our mission at Relay is to make the world a safer place. We accomplish this by providing cutting-edge fire and life safety solutions that not only meet but exceed the evolving needs of our customers and partners. With a deep sense of responsibility, integrity, and expertise, we are dedicated to safeguarding lives and assets through innovative technologies, exceptional service, and a commitment to quality. Together, we strive to create a safer, more resilient world, one solution at a time.

We are looking for energetic individuals to join our growing team. At Relay, we believe in three core principles: to be a place where employees are proud of where they work, to be a great company that attracts and retains the best talent, and to be a trusted ally and partner to every single customer.

ROLE OVERVIEW

We are looking for a Fire Sprinkler Service Technician to perform inspection, testing, service and repairs of fire sprinkler systems and related components. This includes confirming compliance with applicable life-safety and fire-safety requirements as mandated by standards and codes, manufacturers requirements, federal, state and local ordinances, customer requirements, and the expectations and requirements of the company. This is a fast-paced and demanding role with high visibility within the company.

WHAT YOU WILL BE DOING

• Perform inspection and testing of all types of fire sprinkler systems at the required frequencies in accordance with the requirements and instructions contained in NFPA 25
• Troubleshoot and perform service and repair of fire sprinkler systems such as fire pumps and related components
• Record and document all inspections, repairs, discrepancies, and recommendations either electronically or manually
• Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns
• Maintain vehicle in clean and orderly fashion. Keep vehicle stocked with parts, equipment, and supplies, necessary to perform the job
• Maintain equipment and tools necessary to safely perform job
• Evaluate customer site for additional equipment and services that customer may require
• Work in compliance with the Company's safety program
• Perform on-site and/or off-site (phone) emergency troubleshooting of sprinkler systems
• Test backflow prevention devices as required by NFPA 25 and state and local codes
• Separate certification requirements may be necessary based upon the jurisdiction
• Discuss deficiencies noted with customer, explaining the problem and its resolution

QUALIFICATIONS

• A minimum of 6 months of technical experience with aspects of plan preparation for water-based fire protection systems, including preparation and compiling of CAD drawings, including layout of sprinklers, and assisting in field surveys.
• Must possess the ability to calculate basic math including fractions, decimals and percentages
• Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software
• Must currently have a valid U.S. driver's license
• High school diploma or equivalent

IDEAL QUALITIES

• 1 – 2 years of experience with water-based fire protection systems
• NICET I Certification in water-based systems

WORKING CONDITIONS

• There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others. Discuss this with your manager
• Must be comfortable with heights, working on ladders or lifts, or in confined spaces

The above statements are intended to describe the general nature and level of work of this job and not an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.

WHY JOIN US

• Work at a mission-driven company, focused on people
• Comprehensive medical plan options, including dental and vision
• 401K plan with company match
• Generous paid time off, paid holidays
• Continued growth and expansion into new markets and products and services

This is a unique opportunity to join a great team at a company that is rapidly expanding and evolving, which may also bring significant potential for career growth.

With over 75 years of unwavering commitment, Relay has been a trusted leader in the industry. Our extensive experience enables us to provide cutting-edge solutions and unparalleled expertise, safeguarding lives and protecting properties with utmost efficiency and care.

RELAY is an Equal Opportunity Employer who is committed to workforce diversity. We follow any state or local requirements regarding Affirmative Action. Minorities, females, disabled, and veterans are encouraged to apply. RELAY, its employees, representatives, and agents do not discriminate based on race, color, sex, national origin, ancestry, religion, physical or mental disability, medical condition, veteran status, age, sexual orientation, marital status, political affiliation or any other non-employment related criteria. It is the practice of RELAY to make all employment decisions based solely on valid job requirements. This policy applies to all terms, conditions, benefits, and privileges of employment as well as the use of all company facilities and participation in any company sponsored activities.

Note: We kindly request that recruiting agencies and search firms refrain from contacting us regarding this job posting. We are not accepting unsolicited resumes from third-party recruiters or agencies. Thank you for your understanding.

Job Type: Full-time

Pay: $28.00 - $44.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Compensation Package:

• Hourly pay
• Overtime pay

Schedule:

• 8 hour shift
• On call

Experience:

• fire pump: 1 year (Preferred)
• backflow: 1 year (Preferred)

License/Certification:

• NICET I or II in water based systems (Preferred)

Ability to Relocate:

• Halethorpe, MD 21227: Relocate before starting work (Required)

Work Location: Hybrid remote in Halethorpe, MD 21227

Salary : $28 - $44