What are the responsibilities and job description for the Floor Maintenance Supervisor - PDX position at RELAY RESOURCES?
The Floor Maintenance Supervisor oversees the Janitorial Specialists and assists with performing all specialized and restorative cleaning and maintenance tasks associated with Relay Resources Floor Maintenance team at the Portland International Airport (PDX). This role is responsible for understanding and executing the contract requirements for their assigned worksite, all applicable Relay Policies, Procedures, Work Rules, applicable Collective Bargaining Agreements, and Relay Safety policies and regulations. Driving is an essential function of this job. Presence at the worksite during normal business hours is an essential function of this position.
CORE FUNCTIONS/MAJOR RESPONSIBILITIES
Customer Relations and Communication:
- Ensure customer complaints are resolved in a timely manner
- Ensure that the Manager, Building Solutions Floor Maintenance is kept informed of all issues and concerns
- Work with the Manager, Building Solutions Floor Maintenance to resolve all work site conflicts
- Creates workflow diagrams using Visio and other software tools (as needed) to communicate As-Is and To-Be relationships with detailed narrative requirements
Specialized Janitorial Tasks:
- Provide direct support, supervision, and training for staff on floor care, window cleaning and other specialized janitorial tasks
- As needed, perform customer requested floor maintenance and other specialized janitorial duties at various sites to assist in service delivery
Logistics:
- Complete reports and other paperwork as required
- Attend assigned meetings
- Ensure the preventive maintenance is completed on all equipment
- Perform minor routine maintenance on all assigned equipment and vehicles
- Develop and implement work schedules
- Maintain supply levels at all assigned work sites
- Conduct weekly and/or monthly meetings with assigned staff
- Order supplies as needed
Quality Assurance:
- Conduct site inspections to ensure quality standards are met
- Ensure specialty work is completed on time and work schedule is being met
Administrative:
- Attend assigned meetings
- Ensure payroll accuracy for all assigned Janitorial Specialists
- Conduct weekly and/or monthly meetings with assigned staff
- Maintain appropriate staffing levels
- Work with Manager, Building Solutions Floor Maintenance to maintain the master schedule
Safety:
- Ensure safety measures are met according to the janitorial contract, organization safety guidelines and the State and Federal laws
- Ensure SDS book is current and carried to all sites where work is performed
PREFERRED SKILLS
- Bilingual, multi-lingual
SCOPE & ACCOUNTABILITY
- Performs duties independently
- Able to perform independent decision making
SUPERVISORY RESPONSIBILITY
- Supervises the work of Janitorial Specialists and other Janitorial positions as assigned
Disabled people / people with disabilities and neurodivergent people are strongly encouraged to apply.
