What are the responsibilities and job description for the Inside Sales and Support Expert position at Relevant Industrial, LLC?
Join Our Team:
We are seeking an Inside Sales and Support Expert to join our dynamic team! As a key member of our inside sales team, you will provide top-notch customer service, respond to customer inquiries, and resolve issues efficiently.
Key Responsibilities:
- Process orders, respond to customer inquiries, and resolve issues promptly
- Develop and maintain relationships with vendors to meet customer needs
- Identify and escalate problems, offering creative solutions
- Assist with shipping and receiving, ensuring seamless logistics
Requirements:
- Extensive phone communication experience in a Customer Service environment
- 4 years of experience in industrial distribution, manufacturing, or fluid power products
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- High School Diploma or GED
- Purchasing, sourcing, or replenishment experience preferred
- Strong written and oral communication skills
- Motivated self-starter with excellent teamwork skills
