What are the responsibilities and job description for the Team Lead position at Reliable Communications, LLC?
Company Description
Reliable Communications LLC, an authorized Cricket Wireless retailer, was founded in 2012 with a vision to transform the telecommunications experience through innovation, customer focus, and community engagement. Operating across multiple locations in two states, Reliable Communications prioritizes people and performance. The company is committed to community involvement, leadership development, and sustainable growth, empowering teams for success.
Role Description
This is a full-time Team Lead role at Reliable Communications, located in Kennett Square, PA. The Team Lead will be responsible for overseeing daily operations, providing guidance and support to team members, ensuring customer satisfaction, and driving sales performance. Additionally, the Team Lead will play a key role in leadership development and fostering a positive work environment.
Qualifications
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Experience in retail or customer service management
- Ability to drive sales and meet targets
- Knowledge of telecommunications products and services is a plus
- Problem-solving and decision-making abilities
- High school diploma or equivalent, Bachelor's degree preferred