B2C Sales Manager

Summary

Reliable is seeking an entrepreneurial, experienced Sales Manager to join the team. The Sales Manager would be responsible for managing a dynamic, performance-driven team that believes in providing 5-star service to clients while exceeding company sales goals and targets. This manager would serve as a leader, motivator, recruiter, and sales driver, in addition, they would inspire their team to provide customers with superior service, which results in higher lead conversion and client fulfillment.

Essential Functions

• Lead, manage and hold accountable team of high performing outside Comfort Specialists and work closely with sales lead generators.
• Set clear direction, expectations, and measurements, including execution of sales activity and metrics, reporting and business processes requirements.
• Build upon the already impressive contributions from prior year.
• Supervise and support staff and provide constructive feedback and corrective coaching; create measurable performance improvement action/development plans as needed.
• Facilitate weekly sales training and ad-hoc trainings on effective sales strategies including: product knowledge, presentation, follow-up, closing strategies and process adherence
• Develop lead generation through various channels, including self-generated leads, technician generated leads, and various community events, home shows and partnerships.
• Regularly monitor sales trends, market dynamics, product performance results and customer preferences to determine focus of sales efforts; assess key competitors’ programs.
• Develop and maintain relationships within all areas of the business.

Qualifications

• Possess a Business degree or equivalent work experience
• Achieved 3-5 years of successful B2C sales leadership against formalized corporate objectives.
• Demonstrated ability to extract the full potential of sales professionals through development and leadership.
• This role requires full engagement, with 100% of time spent either in the office or in the field, actively supporting, coaching, and driving sales performance.
• Ability to retain and attract top talent.
• Strong competitive awareness with the ability to coach accordingly.
• Introduce new initiatives to maintain further growth.
• Create alignment between corporate goals and individual objectives.
• Heightened sense of self-awareness and emotional intelligence
• Demonstrate a strong verbal and written communication skill set.
• Ability and willingness to travel between branches in metro ATL and Macon.
• Valid Driver’s License