The Warehouse Technician plays a crucial role in ensuring efficient and accurate handling of Durable Medical Equipment. This role is instrumental in maintaining a clean and organized warehouse environment to support the seamless delivery of products, managing inventory, and preparing orders.

Reports to/Supervision Received

• Manager: Area Field Operations Manager
• Director Supervisor: Warehouse Manager
• Indirect Reporting Relationship: Director of HME Field Operations

Essential Functions

• Inventory Management: Receive, inspect, and verify incoming shipments; update inventory levels and ensure accurate stock counts and documentation.
• Order Fulfillment: Pick, pack, stock shelves, and prepare orders for shipment according to customer specifications and company standards.
• Quality Control: Conduct routine inspections of products to ensure they meet quality standards; address and report any discrepancies or damages.
• Warehouse Maintenance: Maintain a clean and organized warehouse environment; adhere to safety protocols and ensure all equipment is in proper working condition.
• Record Keeping: Accurately document inventory movements, shipments, and other warehouse activities.
• Team Coordination: Collaborate with warehouse staff and other departments to coordinate activities and resolve any issues.
• Equipment Handling: Conduct repairs, cleaning, and complex assembly of Durable Medical Equipment as needed.
• Staging and Loading: Stage equipment for delivery, assist with loading and unloading customer vehicles, and ensure adherence to route schedules.
• Equipment Preparation: Assemble and test new and rental equipment before delivery as required.
• Delivery Support: Perform or assist with deliveries and pickups, demonstrating proper operation of equipment when needed.
• Safety Awareness: Maintain safety considerations in the warehouse, including the use of forklifts, ladders, and proper handling of heavy equipment.
• Showroom Maintenance: Clean and stock the showroom, apply price tags to items, and manage showroom appearance if applicable.
• Facility Upkeep: Perform basic building maintenance and keep sidewalks and entrances clear of snow, ice, or debris.
• Additional Duties: Carry out other tasks as assigned by management.

Qualifications and Requirements

• High School diploma or equivalent.
• Previous experience in a warehouse or inventory management role is preferred.
• Familiarity with warehouse management systems and basic computer applications.
• Valid Driver’s License and good driving record required.
• Forklift certification or willingness to obtain certification may be required.
• Strong attention to detail and accuracy in handling and documenting inventory.

Competencies

• Communication: Effective verbal and written communication skills to interact with clients, team members, and supervisors.
• Problem-Solving: Ability to identify and address issues or discrepancies in inventory or order fulfillment.
• Teamwork: Ability to work collaboratively with others and contribute to a positive team environment.
• Organization: Strong organizational skills to manage multiple tasks and prioritize workload efficiently.
• Adaptability: Flexibility to adapt to changing priorities and work demands.

Physical Requirements

• This position requires the ability to move about the branch, and use equipment described above and below.
• Must be able to lift up to 70 pounds at times.
• Repetitive motions with hands, arms, legs, neck, etc.
• Must be able to access all areas of the facility.
• Hearing, seeing, and talking are required for this position.
• Ability to work in various weather conditions, including exposure to noise, temperature changes, and physical activity.

Discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, age (40 or older) or genetic information (including family medical history) is illegal and will not be tolerated. In addition, we will provide reasonable accommodations (changes to the way things are normally done at work) to applicants and employees who need them for medical or religious reasons, as required by law.