Adult Family Home - Area Manager

POSITION SUMMARY

The Adult Family Home Area Manager is responsible for overseeing the efficient operations of the designated area, ensuring exceptional care standards, fostering a cohesive team, and maintaining a nurturing environment for residents. The incumbent upholds RELIANCE HOME SERVICES, LLC.'s reputation as a leading AFH service provider and effectively implements company policies and procedures. The Area Manager supervises Residence Leads and caregivers to ensure quality service delivery and resident well-being.

RELIANCE HOME SERVICES, LLC.

RELIANCE HOME SERVICES, LLC. is a premier Adult Family Home service provider, committed to delivering unmatched care and service excellence. Our expanding network of facilities prioritizes resident satisfaction, offering unique care tailored to individual needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee operations across Appleton area Residences to ensure high-quality care delivery to residents.
• Provide guidance and support to Residence Leads to enhance leadership skills.
• Ensure compliance with state, MCO, and Caring Corner policies and guidelines.
• Maintain completeness and confidentiality of resident records.
• Ensure validity, completeness, and proper record-keeping of staff documents.
• Implement Residence Service Plans.
• Ensure quality implementation of Resident Support Services: Activities, Medications, Meals & Nutrition.
• Ensure thorough understanding of Resident ISPs and BSPs by Residence Leads and caregivers.
• Enforce safety protocols.
• Maintain cleanliness, upkeep, and safety of residences.
• Manage medical appointments and medication administration.
• Monitor grocery procurement and meal quality within guidelines.
• Ensure timely and quality Incident Reports & Behavior Tracking.
• Coordinate resident weekly social and recreational activities with Residence Leads and caregivers.
• Facilitate meetings for residents and care teams as required.
• Respond to resident emergencies.
• Participate in hiring and interviewing processes.
• Manage caregiver staffing, shifts scheduling, and leave plans.
• Conduct caregiver training and appraisals.
• Hold periodic meetings with Residence Leads.
• Coordinate and communicate with management on key matters.
• Timely report any infringements and risks to management and relevant bodies.
• Provide weekly updates on performance, challenges, and opportunities reports to management.

OTHER FUNCTIONS

• Collaborate with interdisciplinary care teams to coordinate holistic care plans.
• Demonstrate empathy, compassion, and cultural sensitivity in interactions.
• Stay updated on industry trends, best practices, and regulatory updates.
• Foster positive relationships with residents, families, and community stakeholders.

QUALIFICATION REQUIREMENTS

Minimum Experience and Education Required:

• Bachelor's degree in healthcare administration, social work, or related field.
• Minimum five years of healthcare or assisted living experience with leadership capabilities.
• Knowledge of state regulations governing adult family home operations required.

Other Job Requirements:

• Minimum age of eighteen (18) years.
• Valid driver's license with clean records.
• Ability to pass comprehensive background check and drug screening.
• Completion of communicable diseases screening.

Certificates, Licenses, and Registrations:

• Certified Nursing Assistant (CNA), social work, or equivalent credentials preferred.
• Completion of at least 15 hours of training as required under DHS 88.04 (5).

Required Skills:

• Professional written and oral communication skills.
• Proficiency in English; ability to speak a common non-English language spoken in Wisconsin preferred.
• Proficiency in Microsoft Office Suite.
• Strong multitasking, leadership, and interpersonal skills.

Required Job Competencies:

• Commitment to resident-centered care and service excellence.
• Ability to manage challenging behaviors.
• Strong decision-making and prioritization skills.
• Adaptability and flexibility in response to changing needs.
• Teamwork, caring, and ethical conduct.
• Attention to details and accuracy in documentation.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Schedule:

• 8 hour shift

Ability to Commute:

• Green Bay, WI 54305 (Required)

Ability to Relocate:

• Green Bay, WI 54305: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $25