What are the responsibilities and job description for the Customer Service Representative - Financial Services position at Reliance Savings Bank?
Company Overview
At Reliance Bank, we're committed to delivering exceptional customer experiences and fostering a culture of growth, community, and excellence. Our team is passionate about helping individuals and families achieve their financial goals.
Salary
Compensation for this role includes an annual bonus program, 11 paid holidays, annual paid time off (PTO) allotment, and mileage reimbursement. Additionally, you'll have access to our comprehensive benefits package, which includes medical, dental, and vision coverage, matched 401(k) retirement savings program, flexible spending plans/health savings account, life insurance, short and long-term disability, and career development opportunities.
Job Description
This exciting opportunity is for a Personal Banking Advisor (PBA) to join our team in Blair County. As a PBA, you will be the first point of contact for customers, working hands-on with other branch team members to provide an exceptional customer experience. You will build relationships with customers, connecting them with products and services that support their financial goals, and help new customers become acquainted with our bank and its services.
Required Skills and Qualifications
To succeed in this role, you should possess strong customer service skills, a passion for problem-solving, and the ability to work effectively in a fast-paced, highly collaborative environment. Proficient computer knowledge and the ability to learn bank-specific software are also essential. Additionally, you must be able to communicate professionally both verbally and in writing, and possess visual and auditory skills. Physical demands include standing for long periods, bending, stooping, and lifting items up to 25 pounds.
Benefits
We offer a welcoming workplace emphasizing our Core Values of Integrity, Team, Relationships, Community, and Growth. Ongoing learning and development are encouraged, and you'll have access to our state-of-the-art training facilities. This is an excellent opportunity for anyone looking to begin a career in banking or financial services.
