What are the responsibilities and job description for the Home Health and Hospice Cash Poster position at Reliant at Home?
Job Summary: We are seeking a detail-oriented and organized individual to join our team as a Home Health and Hospice Cash Poster. In this role, you will be responsible for accurately posting payments and adjustments related to home health and hospice services into our system. You will work closely with the billing and finance teams to ensure proper reconciliation of accounts and accurate reporting of revenue. This position requires a high level of attention to detail, strong knowledge of medical billing, and the ability to manage multiple tasks efficiently.
About Reliant at Home
Reliant at Home is a multi-site Home Health, Hospice, Caregivers, and Rehab company with 14 locations in Texas – including five Hospice locations (Fort Worth, Plano, Teague, The Woodlands, and San Antonio). The Reliant at Home Bluebird Promise is our commitment to live up to our higher calling by fulfilling our Values, Culture Priorities, and Service Pledge. Care is our higher calling. We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our referral partners and providers, and our local communities. Serving others is what we were meant to do.
Join Reliant at Home's winning culture - named on the Fortune Best Workplaces for Aging Services in the USA in 2020 (#10), 2022 (#15), and 2023 (#11) and a certified Great Place to Work 2020, 2021, 2022, 2023, 2024, and 2025
Key Responsibilities:
- Accurately post payments, adjustments, and denials from insurance carriers, Medicare, Medicaid, and private pay patients to the appropriate accounts.
- Verify payment amounts and ensure correct allocation of funds according to billing guidelines and patient accounts.
- Reconcile daily cash receipts with system records and follow up on discrepancies.
- Maintain accurate documentation for all posted transactions and adjustments.
- Communicate with the billing team to resolve any issues with posted payments or outstanding balances.
- Assist with research and resolution of denied claims and payment discrepancies, working closely with payers and insurance representatives.
- Monitor and update patient accounts for correct payment allocation and proper adjustments.
- Ensure timely and accurate posting of all payments to support cash flow and financial reporting.
- Collaborate with the finance department to prepare reports and ensure compliance with revenue cycle procedures.
- Stay updated on industry changes and insurance regulations impacting home health and hospice billing.
- High school diploma or equivalent; associate's or bachelor's degree in healthcare administration or related field preferred.
- 2 years of experience in medical billing or revenue cycle management, specifically in home health and hospice environments.
- Knowledge of Medicare, Medicaid, and private insurance billing practices and regulations.
- Strong understanding of medical terminology, CPT, ICD-10 codes, and billing codes.
- Excellent attention to detail and accuracy in posting payments and handling accounts.
- Proficient in using Home Care Homebase and billing software (Inovalon).
- Strong organizational and time-management skills, with the ability to prioritize tasks.
- Excellent communication skills, both verbal and written.
- Ability to work independently and as part of a team in a fast-paced environment.
- Experience with Home Health and Hospice-specific billing systems and coding.
- Familiarity with claims processing and follow-up procedures.
- Knowledge of healthcare compliance and regulatory requirements.
- Ability to analyze financial reports and provide actionable insights.
- You want to be a part of a company with a strong future
- You want to be a part of the solution in caring for seniors that need quality people in their corner
- You want to be on an amazing team with a positive and award-winning company culture
- You want to work alongside kind people that seek to do the right thing and put patients first
- You want to live out your calling and are more than happy to help
- You want to give back to the local community by participating in service projects
- You are eager to discover what sets Reliant at Home's Bluebird Nation apart
- Competitive compensation package
- Mileage reimbursement for work related travel
- Company vehicles available for select roles
- Medical, vision, and dental insurance
- Health Savings Account available with company contribution
- Generous paid holidays and vacation
- 401k with company match
- Company sponsored life insurance
