What are the responsibilities and job description for the Home Health Scheduler position at Reliant at Home?
About Reliant at Home
Reliant at Home is a multi-site Home Health, Hospice, Caregivers, and Rehab company with 14 locations in Texas – including five Hospice locations (Fort Worth, Plano, Teague, The Woodlands, and San Antonio). The Reliant at Home Bluebird Promise is our commitment to live up to our higher calling by fulfilling our Values, Culture Priorities, and Service Pledge. Care is our higher calling. We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our referral partners and providers, and our local communities. Serving others is what we were meant to do.
Join Reliant at Home's winning culture - named on the Fortune Best Workplaces for Aging Services in the USA in 2020 (#10), 2022 (#15), and 2023 (#11) and a certified Great Place to Work 2020, 2021, 2022, 2023, 2024, and 2025
Responsibilities:
Reliant at Home is a multi-site Home Health, Hospice, Caregivers, and Rehab company with 14 locations in Texas – including five Hospice locations (Fort Worth, Plano, Teague, The Woodlands, and San Antonio). The Reliant at Home Bluebird Promise is our commitment to live up to our higher calling by fulfilling our Values, Culture Priorities, and Service Pledge. Care is our higher calling. We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our referral partners and providers, and our local communities. Serving others is what we were meant to do.
Join Reliant at Home's winning culture - named on the Fortune Best Workplaces for Aging Services in the USA in 2020 (#10), 2022 (#15), and 2023 (#11) and a certified Great Place to Work 2020, 2021, 2022, 2023, 2024, and 2025
Responsibilities:
- The Scheduler's primary role is to ensure that all patients receive the best service possible and at the required staffing levels.
- Coordinate and schedule therapy services across all seven home health entities, ensuring timely and efficient care for patients while maintaining compliance with agency and regulatory requirements
- Works closely with Branch Manager and Clinical Supervisors to provide appropriate staffing for each individual client under the branch to ensure that all open cases are staffed timely and based on the individualized patient's Plan of Care (POC).
- Ensure timely and accurate processing of physician orders, including entering, tracking, and following up on all required documentation to support patient care and compliance.
- Schedules all visits to ensure that regulatory deadlines are met, and staffing resources are optimized
- Utilizes geographical staffing patterns to promote efficient, effective coverage in all service areas·
- Responsible for ordering nursing supplies, answering phones and emails, and responding to scheduling inquiries from patients and co-workers in a timely and professional fashion.
- Other duties as assigned by manager
- Excellent typing skills and developed clerical and computer skills required
- Strong ability to communicate in a professional manner, both verbal and written
- Proficiency in MS Word & Excel, Homecare Homebase, Forcura and MedLine
- Attention to detail
- You want to be a part of a company with a strong future
- You want to be a part of the solution in caring for seniors that need quality people in their corner
- You want to be on an amazing team with a positive and award-winning company culture
- You want to work alongside kind people that seek to do the right thing and put patients first
- You want to live out your calling and are more than happy to help
- You want to give back to the local community by participating in service projects
- You are eager to discover what sets Reliant at Home's Bluebird Nation apart
- Competitive compensation package
- Mileage reimbursement for work related travel
- Company vehicles available for select roles
- Medical, vision, and dental insurance
- Health Savings Account available with company contribution
- Generous paid holidays and vacation
- 401k with company match
- Company sponsored life insurance
