What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Reliant?
Overall Role: The Receptionist is responsible for facilitating smooth property management operations by handling various tasks, including owner and tenant communication, application processing, and administrative duties.
Assist Owners and Tenants with General Questions
Respond to general inquiries from owners and tenants via phone or email, ensuring prompt and accurate communication.
· Handling general communications related to maintenance requests or updates.
· Assisting with mail distribution for tenants and owners.
Application Processing
Process tenant applications, ensuring that all required documentation is complete and accurate.
· Verifying that the necessary paperwork for move-in and move-out processes is organized and accurate.
Prepare Lease Fees and Management Fees Spreadsheet
Maintain and update spreadsheets for lease fees, management fees, and agent commissions.
Lockbox and Showing Hero Management
Manage the lockbox inventory and ensure all property listings in Showing Hero are up-to-date.
· Handling open house signs and portable air conditioning units for showings.
Receiving Tenant Payments and Providing Receipts
Process payments from tenants, provide receipts, and maintain accurate payment records.
· Organizing and maintaining records of garage remote pick-up forms for tenants.
· Assist with miscellaneous mailouts or follow-up communications regarding payment receipts.
Additional Duties
· Managing and organizing office and cleaning supplies.
· Preparing folders for new tenant welcome packets and following up.
· Assisting with maintaining a log for garage remotes and coordinating pick-ups.
· Keeping logs for office equipment and supplies (e.g., air conditioning units, open house signs).
· Updating tenant renewal and move-out spreadsheets and managing related tasks in Buildium.
· Responding to or assigning tasks in Buildium Activity Center.
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Ability to Relocate:
- El Paso, TX 79938: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $19
