What are the responsibilities and job description for the Director, Enterprise Acute Sales position at Relias Learning, LLC?

Are you looking for a high energy, strategic, and fast-paced position as a Director of Enterprise Acute Sales? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.

For 11,000 health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000 online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
Active Employee Resource Groups open to all employees!
Comprehensive onboarding program – a great introduction to our company, customers and culture!
Growth and career advancement opportunities!

20% annual employee promotion and transfer rate

Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science

Professional development gained from conference attendance and participation in organizations like NC Tech

Relias is seeking an experienced Director of Sales to lead the Enterprise Acute sales division. The Director will align with key functions across the organization to influence the development of our growth strategy, drive revenue growth, and enhance our market presence. This key leadership role requires an individual that can work with the VP of Acute Sales to blend market insights, customer needs, and technological advancements to engage acute healthcare organizations to address their needs around compliance, provider retention, and ongoing education. The Director will coach and mentor the Enterprise Acute sales team to meet or exceed all sales and renewal goals leveraging product, marketing, services and client care. This position is also responsible for driving strategic planning and contributing to process improvement initiatives within the Sales organization.

WHAT YOU'LL BE DOING :

Impacting the profitability of the company through strategic and tactical sales management and deal execution

Leading team of Enterprise Account Executives and Enterprise Client Executives to achieve sales and renewal goals in a high growth environment

Monitoring employee performance and counsels and advises to ensure compatibility, maximum effectiveness, and continued growth on a constant basis, including addressing personnel issues / performance issues in accordance with Company policy

Designing, implementing, and managing overall territory team structure

Collaborating with Customer Success, Sales, Finance and Operations leadership to refine specific account management strategies to provide a stellar customer experience while optimizing retention and sales opportunities

Participating in programs developed by Sales Enablement and Training to ensure effective sales strategies, positioning, and best practices

Working with Sales Operations on performance management, reporting, forecasting and compensation

Coordinating efforts with other internal teams and groups to ensure effectiveness and efficiency

Attending relevant industry events, conferences, and networking opportunities to promote the Relias’s offerings and develop client relationships

Other duties as assigned

YOU HAVE WHAT IT TAKES IF YOU HAVE / ARE :

10 years Enterprise sales experience in a technology company

5 years experience leading and developing a high performing sales team

Demonstrable track record of driving and leading growth in prior roles

SaaS experience, and / or solutions experience preferred

Enterprise sales experience as an individual contributor

Technical aptitude, and deep experience leveraging the capabilities of Salesforce

Strong planning skills - both strategically and operationally

Strong business acumen, and deep understanding of cross functional business metrics impacting sales, or impacted by sales activity

Passionate about the customer and meeting their needs

Unquestionable integrity combined with a solution-oriented mindset

Ability to prepare and present executive of client level presentations

Ability to participate at large, on site events interacting with many customers

Ability to identify areas of opportunity, recommend solutions, take ownership of implementation and / or project management of departmental initiatives

Demonstrate a deep understanding of the business by sharing insights, the root causes behind changes in KPI's, the frequency and impact of these root causes and your recommendations to double down or course correct as needed

Expertise with technology (Salesforce.com, Power Point, Excel forms and formulas, WebEx, web-based software applications, etc.)

High level of organization, time management, self-initiative

Highly developed presentation and stand-up facilitation skills

Strong knowledge of hosted software applications (SaaS model) and how business systems integrate.

Constant thirst for learning and ability to figure out new approaches and learn all potential use cases for our different product offerings for the different segments of the market

Education Required (Minimum required)

Bachelor’s degree in business, healthcare, or related field

IN OFFICE REQUIREMENT :

Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately 40 days / quarter.

Relias is an Equal Opportunity Employer and a Drug-Free workplace

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