What are the responsibilities and job description for the Client Care Advocate position at RELIVE Health Paradise Valley?
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
- Wellness resources
- Dental insurance
- Health insurance
- Vision insurance
Job Title: Client Care Advocate
Location: Tempe, AZ
Position Type: Full-Time
About Us
Relive Health is a premier health and wellness clinic dedicated to transforming lives through personalized, science-based approaches. We specialize in hormone replacement therapy (HRT), peptide therapy, IV therapy, and functional medicine. Our mission is to empower clients to achieve optimal health, vitality, and well-being.
We are seeking a passionate and knowledgeable Client Care Advocate to join our team and help guide clients through their health journeys with compassion, expertise, and exceptional service.
Key Responsibilities
Client Consultation & Advocacy:
Client Consultation & Advocacy:
- Serve as the primary point of contact for clients, providing in-depth consultations on bloodwork results and treatment options, including HRT, peptide therapy, IV therapy, and related services.
- Act as an advocate for clients’ health goals, offering personalized advice and support to help them achieve optimal outcomes.
Sales & Client Acquisition:
- Leverage your sales expertise to educate and inspire clients to invest in their health and well-being through our services.
- Achieve and exceed sales goals by building strong, trusting relationships with clients and recommending tailored treatment plans.
Education & Expertise:
- Maintain a deep understanding of functional medicine principles, therapies, and best practices to confidently address client questions and concerns.
- Stay updated on the latest advancements in HRT, peptide therapy, IV therapy, and other relevant treatments.
Collaboration & Communication:
- Work closely with medical providers, ensuring seamless coordination of care and accurate communication of treatment plans to clients.
- Foster a positive client experience by addressing inquiries, scheduling appointments, and ensuring follow-up care.
Operational Support:
- Assist with client intake, record management, and maintaining compliance with all clinic protocols and regulatory standards.
Qualifications/Experience:
- Minimum of 3-5 years of sales experience, preferably in a health and wellness, functional medicine, or related field.
- Proven track record of meeting or exceeding sales targets.
Education:
- Background in functional medicine, healthcare, or a related field is highly preferred. Relevant certifications are a plus.
Skills:
- Strong knowledge of bloodwork analysis, HRT, peptide therapy, IV therapy, and functional medicine principles.
- Exceptional communication and interpersonal skills with a client-centered mindset.
- Ability to explain complex medical concepts in an accessible and empathetic manner.
Personal Attributes:
- Passion for health, wellness, and helping others achieve their goals.
- Highly organized, detail-oriented, and capable of managing multiple client relationships effectively.
- A team player who thrives in a collaborative, fast-paced environment.
What We Offer
- Competitive salary with performance-based incentives.
- Comprehensive training and ongoing professional development.
- A supportive and dynamic team environment.
- Opportunities to grow within a rapidly expanding organization.
Join us in empowering individuals to take charge of their health and live their best lives!
Work remote temporarily due to COVID-19.
Salary : $55,000 - $75,000
