Claims Specialist, Financial Lines

WHO WE ARE

Domiciled in Bermuda, with offices in London, Miami, New York and Dubai, Relm Insurance Ltd. (“Relm”) is the first IIGB (Innovative Insurer General Business) insurer regulated by the Bermuda Monetary Authority (“BMA”). Since inception, Relm has remained focused on its Vision of “Making Innovation Resilient” by providing insurance to companies pioneering new technology frontiers in over 35 countries around the world.  Relm’s dynamic global team has executed market-leading insurance solutions for companies operating in web3, AI, financial technology, biotech and other important emerging sectors.

WHAT WE ARE LOOKING FOR

At Relm Insurance Ltd, our Mission is “To contribute to the building of the future by creating solutions for complex risks in innovative markets.”  As we continue leading the way in emerging industries, we’re looking for a C to join our team and play a key role in this mission.

At Relm, we believe in fostering a diverse and inclusive culture, where everyone is empowered to bring their unique perspectives and ideas. Our core values of Accountability, Collaboration, Curiosity & Creativity, and Courage & Optimism are central to who we are, and we strive to bring these values to life every day.

We bring these values to life every day — whether by collaborating on innovative solutions, tackling challenges with optimism, or pushing boundaries with creativity and courage.

WHAT YOU WILL DO:

Manage High-Exposure and Complex Claims: 

• Handle claims across Financial Lines (D&O, E&O, Cyber, Crime, Tech Liability) with high financial impact, ensuring efficient resolution while mitigating company exposure. 

Conduct Coverage Analysis: 

• Review and interpret policy language, assess coverage applicability, and provide coverage determinations in alignment with legal and regulatory requirements. 

Litigation and Dispute Management: 

• Oversee litigation strategies, work closely with external defense counsel, and participate in mediation, arbitration, and settlement negotiations. 

Regulatory and Compliance Oversight: 

• Ensure claims handling practices comply with state, federal, and international regulations, particularly in emerging sectors such as blockchain and digital assets. 

Collaborate with Underwriting and Risk Teams: 

• Provide insights on claims trends, risk assessments, and policy wording recommendations to enhance underwriting strategies and product development. 

Work with External Partners: 

• Liaise with brokers, third-party administrators (TPAs), coverage counsel, and forensic investigators to facilitate claims investigations and resolutions. 

Lead Claims Investigations: 

• Conduct in-depth claim assessments, including gathering evidence, interviewing key parties, and analyzing loss data to make well-informed claims decisions. 

Develop and Implement Claims Strategies: 

• Establish proactive claims-handling strategies to optimize financial outcomes and improve policyholder experiences. 

Provide Thought Leadership on Emerging Risks: 

• Stay ahead of market trends, regulatory developments, and industry best practices, particularly in financial lines and blockchain-related risks. 

Deliver Reports and Stakeholder Communications: 

• Prepare detailed claim summaries, risk analyses, and reports for senior management, reinsurers, and regulatory bodies, ensuring transparency and strategic alignment. 

WHAT YOU BRING TO THE TABLE:

• Bachelor’s degree in Law, Business, Finance, Risk Management, or a related field required; Juris Doctor (JD) or advanced degree preferred. 

• 2-5 years of experience handling complex financial lines claims, including D&O, E&O, Cyber, Crime, and Technology Liability in an insurance, legal, or risk management setting. 

• Strong knowledge of insurance policy language, coverage analysis, and claims resolution strategies, particularly within financial and professional liability lines. 

• Experience managing high-exposure, litigated claims, including oversight of outside counsel, mediation, and settlement negotiations. 

• Familiarity with regulatory frameworks such as SEC regulations, GDPR, CCPA, AML/KYC compliance, and evolving digital asset insurance requirements. 

• Prior experience in blockchain, fintech, or emerging technology-related risks is highly desirable. 

• Proven ability to work with third-party administrators (TPAs), brokers, reinsurers, and risk management professionals to drive optimal claims outcomes. 

• Strong analytical, negotiation, and communication skills, with the ability to articulate complex coverage issues and claims strategies to internal and external stakeholders. 

• Adjuster license in all 50 states strongly preferred; ability to obtain additional state licenses as required. 

The annual salary for this role is structured within a range of USD 100,000 to USD 130,000, depending on experience and qualifications.

WHY YOU’LL LOVE WORKING WITH US:

At Relm, we are not just another insurance company – we’re a team of innovators, creators, and collaborators who are redefining what’s possible in the industry. We value each individual’s unique skills and experiences and offer a workplace where creativity, innovation and diversity are at the heart of everything we do.

We are deeply committed to fostering an inclusive culture where every team member feels valued, supported, and empowered to do their best work. At Relm, you will have the opportunity to grow in your career, play a role in an industry transformation,and contribute to a team that celebrates creativity, collaboration, and innovation.

WHAT WE OFFER:

• Generous Paid Time Off (PTO): You’ll receive 28 days of Paid Time Off (PTO) annually, giving you the flexibility to take care of personal matters, vacation, or sick days.
• Full Health Coverage: The company fully covers your medical, dental, vision, life, and disability insurance to ensure you and your family are well taken care of.
• 401K Program with Company Match: Plan for your future with access to the company’s 401K program, including a 5% company match.
• Professional Development & Mentorship: We invest in your growth through professional development opportunities, training, and mentorship programs, helping you advance in your career.
• Wellness Stipend: Take care of yourself with a monthly wellness stipend to support your health and well-being.
• Commuting & Travel Reimbursement: We offer a commuting reimbursement to help with transportation costs, including parking, making your daily commute easier.
• Wellness Benefits: Stay healthy and active with access to gym memberships, exercise classes, and other wellness perks that promote a balanced lifestyle.
• Your Voice Matters: Work in an environment where your opinions and ideas are valued and play a crucial role in driving the success of our team.
• Endless Growth Opportunities: Enjoy a multitude of career growth opportunities, ensuring that you have the resources to thrive and advance within the company.

At Relm, you won’t just join a company - you’ll be part of a team that’s shaping the future. If you’re ready to make an impact, we’d love to hear from you.