What are the responsibilities and job description for the Sales Operations Analyst position at RELX?
Are you interested in supporting our customer to resolve their technical issues?
Do you enjoy collaborating cross-functionally to deliver on common goals?
About our team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.
About the Role
We are seeking a detail-oriented Sales Operations Analyst to join our team, supporting the Corporate Legal, Large Law, and Federal Government segments. The ideal candidate will excel in reporting and analysis, compensation design, goaling, and territory design, while also demonstrating strong problem-solving skills. This role requires a strategic thinker who can collaborate with cross-functional teams to drive sales efficiency and effectiveness.
Responsibilities:
- Support key metrics tracking for the sales & services organization
- Deliver on key initiatives including goaling, variable compensation, territory design and sales metrics
- Develop & maintain sales resources, as needed (Outlook distribution lists, SharePoint sites, contract management, pricing lists)
- Provide sales team tracking & reporting as required
- Ensure data integrity & quality across key reporting systems to provide consistency of data
- Oversee relevant processes related to sales requests, including management of customer entitlements, firm changes, credit management, etc.
- Assess ongoing process, workflow & systems for opportunities for improvement
- Collaborate with sales & service teams to continually improve processes & procedures to improve efficiency
- Develop & maintain relationships with enabling functions (Finance, Operations, VC, IT, HR) to facilitate effective collaboration & execution of organizational objectives
- Document relevant operations process workflow
Requirements:
- Bachelor's Degree or equivalent experience
- Great interpersonal & communication skills
- Advanced computer skills including Excel, Word, PowerPoint, CRM applications
- High level of attention to detail
- Excellent organizational & time management skills
- Demonstrates ability to work unsupervised & manage time & multiple priorities effectively
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, we will help you meet your immediate responsibilities and your long-term goals.
Working For You
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form:
https://forms.office.com/r/eVgFxjLmAK
, or please contact 1-855-833-5120.
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