What are the responsibilities and job description for the Industrial Field Service Technician position at REM Industrial Solutions?
About REM Industrial
REM Industrial is a trusted leader in industrial equipment services, specializing in the maintenance, repair, and installation of electric motors and pumps. With a strong commitment to quality, innovation, and customer satisfaction, we provide reliable solutions that keep our clients' operations running smoothly.
Join a company where technical skills, autonomy, and customer service excellence are truly valued.
Position Overview
We are seeking a Field Service Technician with experience in motors and pumps to join our growing team in New Haven, CT. This is a field-based role requiring both technical expertise and excellent communication skills. You will travel to client sites to perform hands-on service work and ensure the operational integrity of mission-critical equipment.
This is a great opportunity for a mechanically minded professional who enjoys troubleshooting, working independently, and solving real-world problems on-site.
What We Offer
- Competitive compensation based on experience
- 401(k) with company match
- Comprehensive health benefits: medical, dental, vision, and life insurance
- Paid time off (PTO) and paid holidays
- Opportunities for career advancement and training
- A supportive, team-oriented work environment
- Company vehicle or mileage reimbursement for fieldwork
Key Responsibilities
- Install, inspect, service, and repair electric motors and pump systems at customer locations
- Diagnose mechanical and electrical issues in field settings
- Perform preventive maintenance to minimize equipment downtime
- Read and interpret technical drawings, manuals, and schematics
- Clearly document all service work, parts used, and recommendations
- Communicate effectively with clients regarding service findings and maintenance best practices
- Ensure all work is performed safely and in compliance with REM Industrial standards and OSHA regulations
- Coordinate with internal teams to ensure timely parts procurement and job completion
Qualifications
- High school diploma or GED required; technical certification or associate degree in industrial maintenance, electromechanical tech, or a related field is a plus
- 2 years of experience in field service, maintenance, or repair of industrial motors and pumps
- Strong understanding of mechanical and electrical systems
- Ability to read and work from technical manuals, schematics, and wiring diagrams
- Excellent troubleshooting and critical thinking skills
- Professional communication skills and a commitment to customer satisfaction
- Ability to work independently, manage time, and travel locally or regionally as needed
- Valid driver's license and clean driving record
Apply Today
If you're a hands-on technician with a passion for problem-solving and delivering high-quality service, REM Industrial wants to hear from you. Join a company where your expertise matters - and where you can build a career with lasting impact.
