What are the responsibilities and job description for the Client Service Representative - Entry Level position at Remarkable Talent, Inc?
We are excited to partner with charitable organizations to enhance their programs and create lasting, positive change. We are currently seeking a Client Service Representative to join our growing team. In this essential role, you will be the first point of contact for our Fundraising and Marketing & Communications teams, playing a key part in managing donor relations, maintaining databases, and delivering outstanding customer service.
As a Client Service Representative, you will support the smooth operation of our fundraising efforts by processing donations, managing the donor database, and cultivating strong relationships with both new and existing donors. If you are passionate about fundraising and eager to make a significant impact, this position offers a fantastic opportunity for both personal and professional growth.
Key Responsibilities:
Act as the primary point of contact for all fundraising inquiries, both internal and external.
Provide exceptional customer service, ensuring timely acknowledgment and appreciation of all donors.
Collaborate with management and the communications team to create and distribute engaging donor communications.
Assist in the planning, coordination, and execution of fundraising events and promotional activities.
Maintain and update the donor database, ensuring data accuracy and providing training as needed.
Support the team with data entry, report generation, and data analysis to meet project deadlines.
Stay up-to-date on the latest fundraising trends, industry best practices, and new opportunities.
Suggest innovative ideas to enhance fundraising efforts and improve donor outreach.
Requirements:
Strong passion for fundraising and supporting charitable causes (experience is a plus, but not required).
Exceptional attention to detail and accuracy in all tasks.
Positive, energetic, and proactive attitude.
Strong problem-solving skills and the ability to take initiative.
Excellent written and verbal communication skills.
Why Join Us?
Make a Lasting Impact: Contribute to initiatives that create real, positive change in the community.
Collaborative Team: Work in a supportive environment with a team that values innovation and dedication.
Professional Development: Gain hands-on experience in fundraising, donor relations, and communications, advancing your skills and career opportunities.
