What are the responsibilities and job description for the Customer Service Representative - Entry Level position at Remarkable Talent?
We’re looking for enthusiastic, goal-oriented individuals who thrive in a high-energy, competitive environment! As one of the region’s leading promotional marketing firms, we work with top-tier clients to bring their brands to life through personalized, face-to-face marketing campaigns.
Our unique, word-of-mouth approach helps build stronger customer relationships, deliver immediate results, and create memorable brand experiences. As a Customer Service Representative, you’ll be a key part of that mission—connecting with customers, answering questions, and driving awareness at live promotional events.
What You’ll Be Doing:Represent clients at promotional events and pop-up campaigns
Engage with customers to provide service, education, and brand insight
Help customers understand current promotions, services, and offerings
Answer product-related questions and handle basic concerns
Collaborate with marketing and event teams to execute campaign strategies
Assist with setup and breakdown of event materials
Deliver a positive and personalized customer experience
Marketing and Advertising Techniques
Campaign Management
Promotional Sales
Face-to-Face Customer Service
Leadership and Team Management
Recruiting and Interviewing
Marketing Strategy Development
Excellent communication and interpersonal skills
Positive attitude and strong work ethic
Team player with leadership potential
Self-motivated and solution-oriented
Career-minded and eager to learn
Comfortable in fast-paced, people-first environments
Available to start within two weeks
No prior experience required – full training provided. Ideal for recent college grads or individuals looking to start a career in customer service, marketing, or events.
Perks & Benefits:Fun, upbeat, and supportive team atmosphere
Advancement opportunities into leadership & management roles
Optional travel for events and conferences
Merit-based compensation
Hands-on training and professional development
Unlimited career growth potential
