What are the responsibilities and job description for the Overnight Customer Service Representative position at Remco, Inc.?
Remco, Inc. is proudly an employee-owned company with a family-oriented, hard-working culture. We are an established industry-leading service provider who has been in business since 1977. We provide construction and maintenance service to primarily supermarkets, convenience stores, and other commercial/industrial businesses. You’ll find a culture that values hard work, respect and collaboration. We celebrate the grit and determination that defines the tradesman’s spirit. Our employees are servicing the Mid-Atlantic region out of 7 branch offices. We pride ourselves in workmanship, customer satisfaction and are looking for motivated, career minded candidates who are ready to roll up their sleeves and get the job done alongside our team with a shared commitment to excellence.
We are seeking full-time customer service representatives to be a part of our team. This position will be located out of our Mechanicsburg, PA office. This position will be responsible for handling all incoming customer calls, entering service requests into our software system, purchasing, dispatching and miscellaneous administrative duties. If you’re looking for a new challenge don't delay apply today!
JOIN OUR TEAM:
Excellent Starting Salary!
- Holidays are required - paid at double time
- PTO after 90 days
- Weekly Pay with Direct Deposit
- Available shifts will include overnight and weekends
- Training is day shift, Monday through Friday 7:30am-4:00pm, 4-6 weeks
- Comprehensive Benefit Package; Health, Dental, Vision, Life, Disability, 401K Plan with company match, Employee Stock Ownership Plan (ESOP)
QUALIFICATIONS:
- 1 years of customer service/retail experience required
- High School diploma or GED required
- Computer skills, knowledge of Microsoft Office, Excel and Word
- Excellent data entry skills required
- Good organizational skills
- Effective multitasking skills and the ability to work in a fast paced, rapidly changing environment
- Sense of urgency and the ability to work under pressure
- Ability to maintain strong & frequent communication with customers and internal team
- Ability to work in an open-air office setting
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- 12 hour shift
- Overnight shift
Work Location: In person
Salary : $18